Accounts Receivable Coordinator

Overview: 

To provide the appropriate billings and back up data of the Hotel's functions booked by the Banquet and Sales Departments.  Handling of account(s) through settlement and guest satisfaction.

Responsibilities:

Daily handling and resolution of check out with balance accounts.

Maintain neat and organized billing files.

Insure that all billings go out with supporting backup for all charges.

Audit all banquet charges as well as miscellaneous charges that are posted to master accounts for accuracy.

Audit city ledger edit for correct information, proper billing address and phone number, complete backup, and correct city ledger number to run statements on a daily basis.

Maintain a billing control log sheet for all billings, indicating the name, account number, and date billed.

Daily account receivable transfer via computer to corporate accounting.

Forward group advance deposits received by accounting to reservations for posting.

Handle all customer inquiries in a timely, efficient manner.

Handle correspondence and communication to customers, corporate office, as well as our owners regarding billing matters.

Insure that all major accounts have received a follow-up call 10-20 days after the bills have been mailed.

Maintain files for completed customer service work.

Attend all pre-con meetings for special billing instructions.

Maintain open communication with all departments.

Qualifications:

Previous experience in hospitality finance environment preferred. 

Excellent oral and written skills. 

Accounting preferred. 

Ability to communicate effectively, exceptional organizational skills, an ability to work well under pressure to meet deadlines. 

Must be flexible and able to work some weekends.  

Hotel Specific Essential Functions: 

Knowledge of PMS, POS, Purchasing and back-office accounting systems 

Extensive use of Excel with minimum of moderate level skills 

Position requires extensive knowledge of Microsoft Office Suite including Word, Access, and Outlook 

Use of cashrecycler machine as part of cash duties