Senior Officer/Officer, Specialist, Operations, Account Services, Corporate Banking Group Operations

Dbs

Location not stated

Senior

5 months ago

Risk Management
Square

5 months ago

Not enough detail in this posting to match

Business FunctionTechnology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Responsibility- Perform customer setup and maintenance for internet enterprise banking services with accuracy and timeliness- Provide 2nd level client services. Handle customer complaints and resolve / escalate problems in an efficient manner- Handle the day-to-day operations. Perform checking on work done, reconciliation of General Ledger accounts, preparation of transaction and miscellaneous reports, etc.- Comply with statutory rules and Audit / Risk Management guidelines. Report any suspicious / outstanding transaction or incident to supervisor, Department Head and other relevant parties- Participate in UAT for new enhancements. Review business requirements and functional specifications. Prepare test cases and conduct testing- Participate in project initiatives and business development, e.g. customer implementation, business continuity management, review of operational procedures, policies and guidelines; specific and job related training, etc.- Handle regular and ad hoc tasks as designed by supervisor and Department Head- Comply with UDMA Policy requirement as well as UDMA governance process, control and support tasks, if requiredRequirement- Degree or related Diploma are preferred- At least 2 years of relevant working experience in banking operations and practices- Good knowledge and experience of banking operations and account services processing- Cash products’ knowledge and Operational skills- Accuracy and thoroughness in work- Good senses of risk control and management- Result and customer service oriented- Self-motivated with good analytical mind and problem-solving skills- Good team player, supportive and flexible to take up departmental tasks- Good PC knowledge and skillsApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.We regret only shortlisted candidates will be notified.

Location:

Two Harbour Square

Job:

Operations

Schedule:

Regular

Employee Status:

Full time

Senior Officer/Officer, Specialist, Operations, Account Services, Corporate Banking Group Operations · Dbs

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