Account Manager - AGS

About SiGMA World and Affiliate Grand Slam 

SiGMA World is a globalevents,media and technology group. Weoperate across gaming, emerging technology, digitalhealth and affiliate marketing. Founded in Malta in 2014,we’ve grown to a team of 450+ people across six global offices, bringing together businesses, entrepreneurs, investors and industry leaders through our events, media, digital products, education,investment and philanthropic initiatives. 

As part of theSiGMA Group,Affiliate Grand Slam (AGS) brings together professionals in affiliate and performance marketing, including affiliates, advertisers, mediabuyers and technology providers.AGS creates opportunities to build partnerships, exchangeinsights and drive business growth. 

About the Role 

We are looking for anorganised and client-focused Account Manager to manage client relationships and support the day-to-day operational and administrative activities of the business. 

In this role, you will ensure smooth client communication,maintain
accurate records, coordinate ongoing activities, and provide administrative support to the Managing Director to keep processesorganised and running efficiently. 

Key Responsibilities 

• Client communication: Manage day-to-day client communication, respond to enquiries, provide updates, and ensuretimely follow-ups. 

• CRM management:Maintain
  accurate and up-to-date client information, deal records, and activity history in HubSpot. 

• Administrative support: Assist with day-to-day administrative tasks, record-keeping, and reporting. 

• Documentation management: Coordinate andmaintain documentation, ensuring all information is complete,accurate, and up to date. 

• Internal coordination: Coordinate with colleagues across the business to ensure smooth communication,timely follow-ups, and completion of ongoing tasks. 

• Data management: Ensure information is consistent across internal systems, records, and documentation. 

• Operational support: Track ongoing activities, deadlines, and outstanding tasks, and helpmaintain efficient day-to-day processes. 

Requirements 

• Previous experience in Account Management, Sales Administration, Sales Operations, Customer Success, or a similar role. 

• Excellent written and spoken English. 

• Strongorganisational skills and attention to detail. 

• Experience with CRM systems; HubSpot experience is an advantage. 

• Confidence working with invoices, contracts, and business documentation. 

• Ability to manage multiple tasks and deadlines independently. 

• Strong communication and coordination skills. 

• A proactive approach and willingness to take ownership of administrative tasks and follow-ups. 

Why SiGMA Group?  

• Grow with us – Playan important role inSiGMA's continued expansion across Latin America and help strengthen our presence within the land-based gaming industry.  

• Free iGaming Academy access – Develop your industry knowledge with access to professional courses and training.  

• Travelperks – Attend major gaming events, visit our internationaloffices and build relationships with industry leaders around the world.  

• Performance rewards – High performers arerecognised and provided with opportunities for career progression through annual reviews and bi-yearly performance check-ins.  

• International exposure – Work with leading casino operators, gamingcompanies and senior industry stakeholders across LATAM andSiGMA's wider global network.