TC
Account Manager
TechDigital Corporation
🇺🇸 United States
Hybrid
Manager or above
2 months ago
- ERP
2 months ago
Not enough detail in this posting to match
About the Role
Indium Software is seeking anexperienced Account Managerbased in Cleveland, Ohio tomanage and grow a largestrategic manufacturing andindustrial enterprise account. This role willserve as the primary onsitepoint of contact, workingclosely with clientstakeholders andIndium's offshore deliveryteams.
Key Responsibilities
•Own overall relationshipmanagement for a strategicenterprise account
•Act as the primary onsitepoint of contact for businessand IT stakeholders.
•Drive account growth throughidentification of newopportunities and expansionareas
•Coordinate closely withoffshore delivery teams toensure smooth execution andclientsatisfaction
•Manage commercial aspectsincluding SOWs, renewals,staffing alignment, andgovernance cadence
•Support pre sales activities, proposals, and solutiondiscussions in collaborationwithtechnical teams
•Ensure strong communicationbetween onsite and offshoreteams to deliver consistentlyhigh quality outcomes
Required Experience andQualifications
•8 to 10 years of experiencein IT services sales oraccount management
•Strong experience working inan onsite offshore deliverymodel
•Proven ability to manageenterprise accounts andsenior client stakeholders
•Solid understanding of ITservices, digital engineering, and technology deliverymodels
•Excellent communication,relationship building, andcoordination skills
•Ability to operateindependently whilecollaborating with crossfunctional teams
Preferred Qualifications
•Prior experience workingwith manufacturing orindustrial clients
•Familiarity withmanufacturing IT systems suchas ERP, PLM, MES, supplychain, or
engineering applications
•Experience supportingdigital transformationinitiatives withinmanufacturing
environments
Location
•Cleveland, Ohio (onsiteclient presence required)
Account Manager · TechDigital Corporation