Account Executive, SMB - Italian speaking

Join Shopify as an Account Executive on our SMB New Business team, focusing on the Italian market. Drive commerce growth by partnering with founders and fast-growing brands, helping them launch or expand their operations. This is a full-cycle role: you'll prospect, qualify, and close, combining strong outbound skills, sharp qualification, solid product knowledge, and confident negotiation.

Key Responsibilities:

• Identify and capture new opportunities across multiple prospecting channels

• Leverage AI tools to run high-volume, high-quality outreach

• Understand each prospect's business goals and tailor Shopify solutions to their needs

• Use your network and industry knowledge to generate high-quality leads

• Articulate Shopify's value proposition clearly and build momentum toward a decision

• Run an efficient, high-velocity sales cycle to hit and exceed your targets

• Build and manage a healthy pipeline, engaging directly with founders and business owners

• Collaborate on internal projects to improve our processes and go-to-market

• Travel to meet clients and attend events

Qualifications:

• Fluent or native-level Italian and professional English

• Proven success in a full-cycle closing role, consistently exceeding targets in new business acquisition

• Skilled at negotiating deals with a focus on win-win outcomes

• Consultative mindset with real strength in outbound prospecting and pipeline management

• Comfortable with technical product detail and eager to become a Shopify product expert

• Proactive with forecasting and planning your own book

• Bonus: experience building playbooks or sharing what works with a team
  
  What we’re looking for in salespeople

• Builder mindset: You don’t just follow a playbook—you improve it. You test, iterate, document, and scale what works.

• Closing discipline: You’ve owned outcomes and can run a process forward with urgency and rigor (closing experience required for AE roles).

• Outbound excellence: You proactively create a pipeline through high-intent outreach across channels (calls, email, social, events, partners).

• Technical sales craft: You run structured discovery, quantify impact, build mutual plans, and maintain strong CRM hygiene/forecasting.

• Execution intensity: You bring pace, resilience, competitiveness, and the ability to take a hit and keep going.

• High agency: You default to action, take ownership, and don’t wait to be told.

• Thrive in ambiguity + change: You stay effective when priorities shift, products evolve, and you’re building while selling.

• Partner ecosystem experience: You’ve sourced, influenced, or co-sold deals with partners (agencies, SIs, ISVs, referral partners).

• System-to-system / integration exposure: You can confidently sell into technical requirements (APIs, ERPs, POS, middleware) alongside Solution Engineers.

How we work
Shopify rewards builders with high agency. You’ll have real autonomy, high standards, and a fast pace. We iterate, we challenge each other, and we expect you to take ownership of outcomes—not wait for perfect conditions. If you want comfort and certainty, this won’t fit. If you want responsibility and growth, it will.