Account Executive

Brand + Aid is proud to be an equal opportunity employer that values the diversity of all of our employees. We are as passionate about our brands as we are about creating a working environment centered around respect and inclusion. Our goal is for everyone to contribute and advancement is based on merit. We want everyone to reach their full potential!

Responsibilities: 

• Communicate with clients to understand needs, address questions and move through the sales process. 
• Build relationships with clients based on trust and respect. 
• Collaborate with internal departments to facilitate client need fulfillment. 
• Collect and analyze data to learn more about the client’s customer base and consumer behavior in general. 
• Keep accurate and current account notes using the company's CRM and messaging software. 
• Maintain updated knowledge of company products and services. 
• Resolve complaints and prevent additional issues by helping improve Company processes. 
• Identify industry trends. 
• Demonstrate a strong knowledge of the promotional products industry. 
• Act as a client advocate with a focus on improving the buyer experience. 
• Attends vendor meetings as requested via Zoom or Google Meet. 
• Represent the company at trade shows and industry events.
• Work closely with client base to understand their timelines and priorities 
• Ensure client projects are on track, will meet all applicable timelines, and that sales goals are met or exceeded. 
• Meet and exceed monthly, quarterly, and annual sales and margin goals.
• Must participate in strategic and goal planning exercises. 
• Sets quarterly meetings with clients, and attends other client meetings as requested. 
• Other duties and responsibilities as assigned.

Required Skills/Abilities: 

• Excellent verbal and written communication skills. 
• Excellent interpersonal and customer service skills. 
• Excellent sales and customer service skills. 
• Excellent organizational skills and attention to detail. 
• Excellent time management skills with a proven ability to meet deadlines. 
• Strong analytical and problem-solving skills. 
• Strong supervisory and leadership skills. 
• Ability to prioritize tasks and delegate them when appropriate. 
• Ability to function well in a high-paced and, at times, stressful environment.
• Ability to think strategically and execute tactics. 
• Proficient with Google Suite, Excel, and related software. 

Education and Experience: 

• A bachelor's degree in business or a related field. 
• 5-7 years experience in the promotional products space.
• Excellent leadership, interpersonal, motivational and communication skills.
• Strong analytical, decision-making, and problem-solving skills. 
• Innovative and entrepreneurial mindset. 
• Successful track record of hitting and exceeding monthly, quarterly and annual sales targets. 

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer. 
• Must be able to lift up to 15 pounds at times.