Community Health Worker - Field - Sarasota/Manatee, FL

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The goal of the program is to remove barriers that our members face due to Social Determinants of Health issues, access to care and how to access needed services for their health care needs.

Community Health Workers (CHW) serve the community as a bridge between the member (community) and the healthcare system (providers) through outreach and education.

By providing these services, CHW’s help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties to become more acculturated with each other. This position is part of an initiative in addressing member's needs who are most vulnerable.

This role requires face-to-face visits within Sarasota and Manatee Counties.

Required Qualifications

• Candidate must reside in Sarasota or Manatee County, Florida
• Candidate must be willing and able to travel up to 50% of the time in Sarasota or Manatee County, Florida
• 2+ years experience providing community based services; experience in community/outpatient setting as well as public health

Preferred Qualifications

• Bilingual
• Experience in serving the Medicare Populations in urban or rural environments with familiarity of resources
• Health Care Condition knowledge like Diabetes, Hypertension, Cardiovascular Disease 
• Experience using a computer including the use of Excel and Electronic Health Records

Education

• High School Diploma/GED or equivalent experience (REQUIRED)
• Bachelor's Degree in Community Health and/ or Social Work (PREFERRED)

Technical and Logistical Requirements

• Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously to streamline tasks and improve efficiency.
• Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and virtual meetings.
• Collaboration & Scheduling: Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or similar (Google Workspace).
• Systems Access & Security: Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when unattended, manage strong passwords, and recognize suspicious emails or links.
• Troubleshooting & Support: Ability to resolve common technical issues independently, such as: restarting an application when frozen, resolving internet connection issues, and contacting IT for unresolved technical issues.
• Future Growth: Openness to learning new skills in the future as the workplace environment evolves

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and onBenefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.