Senior Site Reliability Engineer

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

Job Summary

• Gain Cloud Experience - Utilize your prior experience in maintaining cloud platforms to optimize our infrastructure

• Manage Incidents - Participate in incident management, following established processes to ensure prompt resolution of system issues, minimizing impact on services

• Implement CI/CD - Develop and maintain application deployment configuration, using tools such as Terraform and Helm

• Continuously Improve - Stay up-to-date with cutting-edge technologies, evaluate their potential impact on our operations, and implement them when appropriate

• Participate in On-Call - Participate in an on-call rotation with our DevOps teams to provide follow-the-sun operational coverage in the production of our SaaS product

• Collaborate - Work with our Engineering teams to influence the operability of the product and ensure the reliability and availability of our services

Qualifications

• DevOps/SRE Experience - 5-7+ years of experience as a DevOps/SRE engineer with a passion for technology and a strong motivation for high reliability at the service level

• Data Platform Experience - Design, deployment and maintenance of SQL DBs (e.g. PostgreSQL, MySQL) and NoSQL databases (e.g. Redis, Cassandra, Hadoop).  Experience with Kafka is preferred.

• Linux experience - A strong understanding of Linux internals allowing for quick troubleshooting

• Incident and Alerts Management - Clear understanding of incident and alerts management in Site Reliability Engineering

• Troubleshooting - Ability to effectively troubleshoot and address emerging and complex problems

• Cloud Proficiency - Proficiency in Google Cloud Platform, Amazon Web Services or similar public cloud platform

• Kubernetes and Docker - Experience with Docker and Kubernetes for container orchestration

• Scripting and Automation - Proficiency in Python programming and Linux Shell commands 

• Terraform - Experience with Terraform for infrastructure as code

• Security - Familiarity with security concepts and best practices

• Observability - Experience with observability and incident response tools 

• Communication Skills - Effective communication and interpersonal skills, with the ability to work with and coordinate between multiple teams

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be foundhere.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.