Sales Support Executive

Business Unit:

Business Line:

Target Hire Date:

What You Can Expect:

• Coordinate with Local Pricing, Procurement, overseas offices, and agents to obtain relevant rates and tariff information.
• Prepare and submit accurate quotations based on Sales requirements in a timely manner.
• Follow up on quotations with customers and Sales teams to obtain feedback and business updates, while maintaining records in the Ticketing System.
• Provide customer feedback and market insights to the Pricing and Procurement teams.
• Handle commercial and pricing-related escalations pertaining to quotations.
• Utilize internal systems and tools, including the Ticketing System, Tariff and Rate Tools, to support pricing activities.

What You Bring:

• Minimum 3–5 years’ experience in the freight forwarding business or related fields;
• Prior regional exposure, with experience in handling local tenders, spot quotations, and liaising with overseas offices/agents for shipment activation;
• Strong verbal and written communication skills;
• Good team player;
• Possess a positive and customer-oriented mindset