8368 SW SUPPORT DOMESTIC - Sr. Customer Service Rep - GSI67

Senior Customer Service Rep:  Grain & Protein Technologies is a leading global designer, manufacturer, and marketer of reliable, durable, and innovative equipment solutions for grain, seed, poultry, egg, and swine production. Generating $1.1 billion in annual revenue, the Company serves farmers and agribusiness managers in over 100 countries and currently operates 19 manufacturing facilities across 5 continents, employing more than 3600 people.

The Company goes to market with its strong portfolio of industry leading brands – GSI, Cumberland, AP, Tecno, Cimbria, Aerotech, Reventa, and Euroemme. With its Company Purpose of “Feeding the World Better”, Grain & Protein Technologies emphasizes advancing smart technologies and offering innovative technical solutions to make farmers and agribusiness managers more productive and profitable in a sustainable way.

The North America team is seeking aCustomer Service Representativefor ourSioux City, IA facility.  As the Senior Customer Service Representative, you will be the voice of our Dealers within our Grain organization. Your work will be focused on providing exceptional customer service while processing purchase orders within a defined territory.

Your Impact

• Be a member of a team supporting our Dealer’s needs in a defined geographical territory.
• Process purchase orders and coordinate lead times across several product lines.
• Serve as conduit between dealers and GPT to solve dealer concerns and issues.
• Coordinate post sales activities by gathering information and engaging the appropriate internal teams.

Your Experience and Qualifications

• Bachelor’s degree in Agriculture, Business, Marketing, or Sales is preferred but not required.
• Strong interpersonal skills. Can approach people proactively to solve problems.
• Able to quickly adapt to a fast changing environment.
• Strong problem solving skills and attention to detail.
• Customer focused.
• Self-driven and accountable.

Your Compensation and Benefits

Expected annual salary for this role will be $60,000 - $75,000, plus a 7% bonus target. This is dependent upon job related knowledge, experience, and skills.

Benefits will include the ability to elect health care and wellness plans, dental and vision plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays, paid time off, health savings and flexible spending accounts, reimbursement for continuing education, life insurance, and other supplemental insurance plans.

Your Workplace and Travel

You will be working an on-site role based inSioux City, IA.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Join us as we bring agriculture into the future and apply now!

Grain & Protein Technologies is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

1.      GPT Purpose: Feeding the World Better, through high quality grain and responsibly raised protein

2.      GPT Mission: Make Farmers and Agribusiness Managers more productive and more profitable

3.      GPT Culture: Winning Values and Winning Behaviors that nurtures a “Winners Win” culture of excellence

4.      GPT Approach: Achieve balanced and sustainable success for Employees, Customers, and Owners