Team Lead Digital Billing

Grade Level: L2

Location: Lahore / Islamabad

Last date to apply: 4th October 2026

Team Lead Digital Billing

Lead accurate, timely and controlled billing for Fixed, M2M, Cloud and System Integration portfolios.

Report to the Stream Head Billing and Invoicing and partner with Sales, Finance, Product and Technology.

Key Responsibilities

• Own monthly billing for Fixed, M2M, Cloud and SI services.
• Validate bill runs, usage, tariffs and contract inputs before invoicing.
• Ensure timely system invoice and e-bill delivery.
• Control missed billing, incorrect charging, duplicate invoices and revenue leakage.
• Resolve billing queries, downtime claims, credit notes and adjustments within SLA.
• Reconcile billed revenue, taxes and exceptions with Finance.
• Maintain billing SOPs, audit evidence and approval controls.
• Drive billing automation, data-quality fixes and system improvements.
• Monitor billing KPIs, open exceptions and recurring issues.
• Escalate material billing risks and ensure timely closure.

Key Deliverables

• Accurate and timely invoice generation and customer delivery.
• Reduced revenue leakage through effective billing controls.
• Timely closure of billing queries, disputes and adjustments.
• Clear billing, revenue variance and risk reporting.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

What We Are Looking For

• Bachelor's degree in Finance, Accounting, Business Administration or Information Systems.
• At least 3 years of experience in enterprise billing, invoicing or revenue assurance.
• Experience in Fixed, M2M, Cloud, SI or other B2B technology billing is preferred.
  

Required Skills

• Advanced Excel, including formulas, PivotTables and Power Query.
• Strong SQL and data analysis skills.
• Enterprise billing, rating, charging and revenue-assurance knowledge.
• Knowledge of invoicing, tax, reconciliation and credit-note controls.
• Ability to interpret contracts, tariffs and product configurations.
• Strong analytical judgement and attention to detail.
• Effective stakeholder management and month-end delivery discipline.

Why join JazzWorld?

As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitmnet to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.

Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.

As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.

At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.