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DE033384-Business Transformation Senior Manager

Accenture Federal Services
🇵🇭 Philippines
Manager or above
12 hours ago
  • Black Belt
  • AI
  • RPA
12 hours ago
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---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Business Transformation Senior ManagerWORK SETUP: Return to OfficeRESPONSIBILITIES:• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist organization in the creation, monitoring, measurement and analysis of standardized processes • Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles • Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings • Facilitate and/or participate in cross functional Process Improvement Initiatives and root cause analysis • Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization • Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc. • Communicate to key management stakeholders on salient quality issues and business opportunitiesOTHERS: Project Shift Schedule: Mid ShiftProject Rest Day: Weekends OffProject/Team Location: Muntinlupa, Filinvest Axis Tower 1

SKILLS AND QUALIFICATIONS:• 15+ years of overall experience in Business Transformation under BPO or Shared Services industry• At least 10 years of experience in leadership position• Black Belt Trained or Certified with relevant experience in AI and RPA• Open to all industries; preferably insurance but NOT required• Local Preferred - Open to Non-Local• Open to all industries in ASEAN and local market• Provision for P43 and P44 hires• College graduate• Open to IC candidates

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

DE033384-Business Transformation Senior Manager · Accenture Federal Services

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