GSRS Commercial Contracts Program Manager

About the job

The Commercial Contracts Program Manager is a strategic role within the Strategy, Governance and and Transformation Office (SGTO) team, tasked with governing and overseeing GSRSs global vendor contracting and compliance activities, advising on vendor strategy and performance management, maintaining GSRS's large and portfolio of vendor contracts, and providing vendor managers with business operations support through the GSR Deal Desk.

In this role, you will enable GSRS teams by supporting the vendor engagement lifecycle from sourcing to performance management, by developing tailored vendor contracting and performance management solutions, and by driving contract portfolio consolidation and efficiencies through analysis of data and metrics. You will play a key role in shaping the future direction of GSRS's vendor and contracting strategy and governance.

You will work closely with GSRS colleagues and key Google stakeholders such as Legal, Global Procurement Organization and Extended Workforce Solutions, and using extensive commercial contracts and legal expertise you will be a key resource who ensures that GSRS aligns with best practice legal, compliance and performance management standards. The role will focus on delivering operational efficiency through AI-embedded models and AI-driven innovation, while maintaining high quality service standards for GSRS vendor managers globally.

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in contract law and commercial contracts.
  
• 8 years of experience in establishing vendor performance management solutions (e.g., service level agreements and key performance indicators).
  
• 8 years of experience supporting global vendor operations in a leading technology company or in management consulting.

Preferred qualifications:

• Experience managing a large portfolio of vendor contracts, including collecting and analyzing data to inform decision making.
  
• Experience leading the end-to-end delivery of large-scale, cross-functional initiatives.
  
• Ability to collaborate effectively with cross-functional teams and external stakeholders, and experience in influencing decision-making at all levels, including executive leadership.
  
• Ability to demonstrate problem-solving capabilities and experience in bringing structure and clarity to ambiguous situations.
  
• Ability to skilled multitaskers a large and varied workload in a fast paced environment, and a demonstrated ability to meet strict deadlines.

Responsibilities

• Guide global vendor selection, agreement negotiations, contract drafting, and compliance fulfillment across the portfolio.
  
• Establish and execute global contract performance management solutions and vendor governance frameworks.
• Monitor and resolve operational and compliance risks, ensuring contracts strictly align with legal standards and deliverables.
  
• Support Deal Desk operations, oversee outsourced services, and design scalable, AI-enabled processes to drive efficiency.
  
• Partner with cross-functional stakeholders and leverage data-driven insights and subject matter expertise to guide vendor decisions.