Team Leader - The Place to Eat, John Lewis Glasgow

When we founded Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

Job Title:Team Leader
Location:John Lewis Glasgow
Reports to:Manager /General Manager
Contract Type: Full -time 

Job Purpose:
This role encompasses working any days of the week, with regular weekend work. You will offer the highest standard of service, providing a positive and efficient customer experience by preparing and serving quality food and beverages, whilst ensuring the smooth running of the location. This role is primarily front of house.

Key Responsibilities:
• Ensuring the customer experience is maintained to the highest standard at all times.
• To ensure food safety compliance is followed at all times.
• To be responsible for a specific area or food offering, with flexibility to rotate to a new area if needed.
• To organise deliveries , checking delivery notes, and reporting any discrepancies .
• Assisting with clearing tables.
• Assisting with any team queries , supporting the management team.
• To carry out daily team briefings and assist with any team queries.
• To ensure all legislative and government guidelines are adhered to, such as Health and Safety, Food Safety and COSHH.
• To work on tills, following the cash handling procedures, taking orders and serving food and drinks.
• To assist with the development of the team, providing training where required, especially on the areas of the food and beverage service , supporting management in the delivery of labour effectiveness targets.
• To attend all training and development course as requested.
• To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge.
• To carry out any other reasonable duties as required by management.

Skills & Experience Required:
• Positive can -do attitude
• Strong communication skills
• Good organisational skill
• Ability to work under pressure to meet the business needs
• Reliable and able to work well within a team
• Self -motivated and proactive

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkbox app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!