Data Centers Technical Expert H/F

À propos de Carrier

Carrier Global Corporation, leader mondial des solutions intelligentes pour le climat et l’énergie, s’engage à développer des innovations qui apportent confort, sécurité et durabilité au quotidien. Grâce à des avancées de pointe dans des solutions climatiques telles que le contrôle de la température, la qualité de l’air et le transport, nous améliorons la vie, soutenons des secteurs essentiels et assurons le transport sécurisé des denrées alimentaires, des médicaments vitaux et bien plus encore. Depuis l’invention de la climatisation moderne en 1902, nous avançons avec une mission claire : améliorer nos vies et le monde que nous partageons. Nous restons leaders grâce à une équipe mondiale, inclusive et d’excellence, qui place le client au cœur de toutes nos actions. Pour en savoir plus, consultezcorporate.carrier.com ou suivez Carrier sur les réseaux sociaux @Carrier.

AboutCarrier andthe role 

Join ourData Centerteam asHVAC Data CenterTechnical expert.In this role, you will join a dynamic team& participate in the growth of data center vertical at Carrier.As demand for data centers continues to grow, reliable and efficient cooling solutions are more critical than ever. We are looking for a highly skilled HVAC Data Center Technical Expert to join ourcentralEuropeanData Center team and play a key role in ensuring the successful operation, commissioning, and long-term performance of our mission-critical cooling equipment. 

This position offers the opportunity to work on some of the most advanced data center cooling projects across Europe, supporting customers, service teams, and project stakeholders throughout the lifecycle of our solutions. 

As aData Center Technical expert, you will be the highest level of technical support for complex HVAC and cooling systems installed in critical data center environments. You willprovide expert guidance during commissioning,troubleshootingand operational support activities, ensuringmaximum uptime and customer satisfaction. 

You will act as the technical bridge between customers, fieldexecution/service teams, engineering, and product management organizations. 

Key Responsibilities 

Technical Support & Escalation Management 

• Provide advanced technical support for data center cooling systems, includingChillers, CRAHs, CDUs, FW and/or all other solutionsprovided by Carrier.  

• Lead investigation and resolution of complex field issues. 

• Support critical customer escalations and drive rapid issue resolution. 

• Analyze operating data, alarms, trends, and control sequences toidentify root causes. 

Commissioning,Site Support& customer engagement 

• Act as a trusted technical advisor for customers and service/execution organizations for complex issues 

• Deliver clear technical recommendations and corrective action plans. 

• Contribute tohigh levels of customer satisfaction and operational excellence. 

• Whenrequired, go on customer construction site to support commissioning/issue resolutions 

Continuous Improvement 

• Develop troubleshooting guides, technical bulletins, and best practices. 

• Capture lessons learned from field issues and commissioning activities. 

• Support product reliability improvement initiatives. 

• Collaborate with Quality, Engineering, and Product Management teams to drive corrective and preventive actions. 

• Support development of diagnostic tools,technical processes,procedures ortrainings 

Key Competencies – What will make yousuccessful ?  

• Exceptional analytical and troubleshooting capabilities. 

• Strong customer focus and sense of urgency. 

• Ability to perform under pressure in critical environments. 

• Excellenttechnicaland customer-oriented communication. 

• Autonomous, proactive, and solution-oriented approach. 

• Ability to manage deadlines and give visibility. 

• Strong interpersonal/communication skills(verbal and written)skills to build andmaintain relationships across different countries,teams andlevel of the organization. 

Required qualifications 

• Bachelor's orMaster's degree in Mechanical Engineering, HVAC Engineering, Thermal Engineering, Refrigeration Engineering, or equivalent. 

• Minimum7 years of experience in HVAC, chiller systems, commissioning, field service, or technical support. 

• KnowledgeofData CenterCommissioningprocess (L1 to L6).  

• Familiarity with communication protocols,Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) platforms. 

• Strong knowledge ofChillers,Hydronic systems, refrigeration cycles, HVAC controls and automation, Electrical and mechanical troubleshooting. 

• Fluent English (written and spoken). 

Preferredqualifications 

• Experience inData Center business 

• Additional European language skills are considered a plus. 

• Provenexperiencesupporting large andcomplex HVAC installations. 

Fourchette de rémunération

Autres éléments de rémunération

Avantages

Nous proposons un package de rémunération globale compétitif pouvant inclure d’autres avantages et programmes de bien-être. Ceux-ci varient selon le poste et le lieu et visent à soutenir la santé, la sécurité et la réussite des collaborateurs.

Égalité de traitement et non-discrimination

Carrier s’engage en faveur de l’égalité de traitement et de la non-discrimination.

Tous les candidats qualifiés seront examinés sans distinction de race, couleur, religion, sexe, orientation sexuelle, identité de genre, origine nationale, âge, handicap ou toute autre catégorie protégée.

Si vous avez besoin d’un aménagement raisonnable pour participer au processus de recrutement, contactez-nous àCarrier.Recruiting@carrier.com.

Date limite de candidature

Avis de confidentialité des candidats

Veuillez cliquer sur le lien ci-dessous pour consulter l’avis de confidentialité.

Utilisation de l’IA

Des outils technologiques, y compris des outils basés sur l’IA, peuvent soutenir certaines étapes du processus de recrutement, sous la supervision de personnes.