Senior Solution Architect
🇺🇸 United States
Consulting
Management
Docker
Kubernetes
AWS
Oracle
Marketing
Machine Learning
Design
Project Management
Sales
SQL
$125,000 - $140,000
Senior Solution Architect
from 🇺🇸 United States
$125,000 - $140,000
As a member of the North America Sales POD, theSr. Solution Architect will ensure success in providing cutting-edge solutions by helping customers leverage cloud solutions for scalability, security, flexibility and efficiency, as well as to accelerate adoption. As part of a nimble and dynamic team, this role incorporates diverse responsibilities including, but not limited to, pre-sales and post sales engagements, solutions selling and relationship management.
This is a remote position and may require 10-20% travel to customer locations and/or events.
We are looking to fill this position in Colorado, US, as the role requires on-site customer visits.
Your day to day
- Solution Architecture & Pre-Sales Support
- Engage with customers, partners, and MSPs to understand their business needs and technical requirements, and then translate them into scalable cloud solutions.
- Design, document, build, and present cloud architectures that align with industry best practices and customer objectives.
- Serve as the technical lead for customer engagements, supporting sales teams with solution positioning, proofs of concept (PoCs), and product demonstrations.
- Partner with engineering and product teams to develop innovative solutions that address customer pain points.
- Educate and evangelize Zadara services to Partners, MSPs, and End Users with the Sales Team at events, shows, training, and or webinars (and various other marketing functions).
- Customer Relationship Ownership
- Act as the primary trusted advisor and technical point of contact for key customers, building long-term strategic relationships, and providing ongoing technical advisory.
- Be the voice of the customer to support and engineering teams, providing product improvement feedback and accelerating the adoption of new features in customer deployments.
- Gather customer feedback to influence product enhancements and service improvements.
- Conduct training, workshops, and generate account-specific content to educate customers on maximizing the benefits of the Zadara ecosystem.
- Customer Cloud Monitoring & Support
- Monitor and oversee assigned customer cloud environments to ensure optimal performance, security, and cost efficiency.
- Provide recommendations on cloud optimizations, security best practices, and cost-saving strategies.
- Work closely with internal teams to resolve cloud-related issues and maintain a proactive approach to customer cloud health.
- Cross-Team Collaboration
- Act as a conduit and liaison between customers, support service, engineering, product management, and company management teams.
- Partner with Account teams, Business Development Managers, and Service teams to accelerate customer adoption and revenue goals.
- Work with sales and marketing teams to develop compelling technical content, including whitepapers, blogs, and case studies.
- Contribute to go-to-market strategies by identifying emerging customer needs and market trends and help with sales campaigns.
- Assist in onboarding and mentoring of members of the Solution Architecture team.
- Capture and share best-practice knowledge amongst the Zadara solutions architecture and partner solutions architect communities.
What you bring
- 5+Â years of experience in cloud solution architecture, pre-sales engineering, or cloud consulting.
- 5-10 years of related experience in the IT field, including roles in software development, system administration or system engineering
- Demonstrated ability to think strategically about business, product, and technical challenges.
- Proven experience in consultative technical sales or professional services with a proven track record of success.
- Proven experience in customer-facing positions.
- Demonstrate firm knowledge and experience with SAN / NAS technologies.
- Ability to gain credibility and build relationships with all levels in an organization, from technical experts to senior executives.
- Strong verbal and written communication skills are a must, as well as the ability to collaborate effectively across internal and external organizations and virtual teams.
- Advanced-level experience with Data Center networks and network topologies.
- Advanced software architecture skills and experience building complex software system designs.
- Advanced hands-on, technical experience working with VMware and/or AWS technologies.
- Understanding of Application workloads such as SQL, Oracle, SharePoint, Docker, and Kubernetes services would be an advantage.
- Understanding of Backup and Disaster Recovery solutions and architectures.
Your Education
- Bachelor’s Degree in Computer Science, Engineering or Mathematics; Master’s Degree preferred.
- AWS Solutions Architecture Certification or VMware Certification would be an advantage.
Benefits
- Remote position
- Opportunity to work on cutting-edge cloud technologies and continuously learn.
- Flexible work culture promoting work-life balance.
- Engaging employee activities and programs to foster collaboration and growth.
- Competitive salary aligned with industry standards.
- Paid time off, including vacation and sick leave.
- Comprehensive insurance coverage for self and family.
- Medical, Dental, Vision insurance
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Basic Life and AD&D
- Supplemental Voluntary Benefit options
- 401(k) employer-sponsored retirement plan with employer contribution