Senior System Analyst

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

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Job Summary

Job Description

We are seeking a highly capableSystem Analysis (SA). with a strongownership mindset (A self-driven leader, not a task follower) and proactive approach (Take initiative and drives result), who can independently drive end-to-end solution design and delivery. This role requires someone who does not wait for instructions, but actively identifies requirements/problems, proposes solutions, and leads execution with minimal supervision.

Key Responsibilities

• Lead end-to-end solution design aligned with business and IT strategy
• Translate business requirements into technical specifications
• Drive technical decisions, including trade-off analysis and solution recommendations
• Proactively identify risks, gaps, and improvement opportunities
• Collaborate with stakeholders, vendors, and cross-functional teams
• Ensure successful delivery from design through implementation
• Continuously improve system architecture and operational efficiency  

Technical Requirements

• Strong understanding ofSDLC, Agile, Scrum
• Solid experience in System Architecture Design and Infrastructure
• Experience inAPI Integration and Middleware (e.g., ESB, event-driven architecture)
• Knowledge ofCloud Platforms (AWS, Azure, GCP) andAI Technology
• Experience withcontainerization and CI/CD tools (Docker, Kubernetes)
• Understanding ofNetwork Protocols and Security Standards
• Strong knowledge in:
  • System design (BPMN, Sequence Diagram)
  • Data & integration patterns (API-first, messaging, streaming)
  • Security by design (OAuth2, API security)
  • Performance tuning & capacity planning
  • Automation/scripting (Python, Shell, Curl)

Soft Skills & Competencies

• Strongownership and accountability mindset
• Excellentstakeholder communication and technical leadership
• Ability to performend-to-end analysis (gap analysis, feasibility study)
• Strong skills inrequirement elicitation and documentation (BRD, FRD, user stories)
• Advancedproblem-solving and troubleshooting skills
• Strongdecision-making ability with structured thinking
• Ability towork in ambiguity and drive clarity independently
• StrongEnglish Language is preferable
• Experience invendor evaluation and solution comparison
• Knowledge incontact center domain is a plus

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