Installation Manager - Windows & Doors

As our nationwide growth accelerates, ourInstallation team in Hartfordplays a key role in driving forward our mission of Bringing Happiness to Every Home® byconsistently delivering five-star shower installation, bath window and door remodel experiences to our customers. 

As anInstallation Manager at West Shore Home®, you will contribute to this mission by leading and growing a dynamic team of Installers. You will play the roleofLeader, Motivator, and Coach with the support of our General Manager, Installation Trainers, Customer Service & Operations professionals, and all levels of regional leadership. 

Why Work at West Shore Home? 

We are on a mission to dosomething that has never been done before – to build the first nationwide home remodeling brand. That requiresa high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the2025 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits. 

WhatYou’ll Contribute 

In this role, you can expect to: 

• - Overseeing your Installation teams toeffectively and profitably install our products 

• - Develop, implement, and continuously improve processes for Warehouse operations and Pre-Installation Measurement process 

• - Visit job sites to meet customers, resolve issues, andobserve employees 

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As a leader at West Shore Home, you will: 

• - Provide all employees with effective training in role requirements, working relationships, and company requirements and culture 

• - Coach your employees to increase their effectiveness in role and to meet expectations 

• - Continuously improve the systems and processes used to deliver outputs 

• - Interact with other company managers to learn how to support and improve the customer journey 

We’ve got you covered with: 

• - Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability) 

• - 401K retirement plan with company match 

• - Paid holidays and paid time off (PTO) 

• - Continued training & leadership development opportunities 

• - Unlimited professional and personal growth potential 

What It Takes to Succeed 

At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results.We’ll provide you with the training and tools to set you up for success, and we hope thatyou’ll bring: 

• - Experience in the installation, construction, and home remodeling industry 

• - Proven success in achieving and reporting KPIs and overseeing revenues of $15MM or more 

• - Strong leadership capabilities with a focus on team success & employee engagement 

• - Valid Driver’s License with a clean driving record and a reliable vehicle 

More to Know 

• - Schedule: Exempt role with standard hours from 6:30AM – 4:30PM 

• - Location: Hartford, CT

• - Seniority Level: Mid-Senior Level 

Our Growth Story 

What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come fromdifferent backgrounds and experiences, we are aligned by our values and are driven by a common goal – becoming America’s Most Admired Home Remodeling Brand®. 

Weoperate at our best when every employee works to achieve their individual potential. Tofacilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking tounlock your potential andfind out what you are truly capable of, there is no better place to do so.

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