Clinic MA

Position Summary

South Seattle Otolaryngology, a well-established private practice and care center of Proliance Surgeons, is seeking a skilled and enthusiastic Medical Assistant to join our team. The ideal candidate is passionate about providing excellent patient care, able to multitask, and adaptable in a fast-paced clinical environment.

Schedule

Monday-Thursday 7:30a-5p, Friday 8a-12p

Key Duties and Responsibilities

1. Patient Care: Obtain and document vital signs, patient history, allergies, and chief complaints; prepare patients for exams and procedures; assist providers with clinical procedures; and collect laboratory specimens.
2. Patient Communication & Follow-Up: Communicate test results as directed, perform phone triage and post-operative calls, respond to voicemail, and coordinate appropriate patient follow-up.
3. Medical Records & Documentation: Accurately document clinical information, medications, health history, visits, communications, and follow-up in the electronic medical record.
4. Care Coordination & Medications: Coordinate outside diagnostic testing and medical care; assist with referring physician communication, electronic prescribing, and medication management.
5. Equipment & Supplies: Prepare, clean, maintain, and stock clinical equipment and supplies; properly dispose of contaminated materials and sterilize instruments.

In addition to Medical Assistant general functions, this position will also provide Allergy Services: Perform allergy testing, prepare and mix customized allergy immunotherapy vials, and administer allergy injections under physician supervision. Allergy experience is preferred, but we are happy to train a motivated Medical Assistant who is eager to learn.

Education/Experience

• High school graduate or equivalent
• Graduate of an accredited Medical Assistant Program preferred, but not required.  Will provide training
• Current Washington State Medical Assistant Certification preferred, but not required (see above)
• 1-2 years’ experience in a medical office preferred

Knowledge, Skills and Abilities

• Basic knowledge of medical terminology and medications
• Familiarity with or working knowledge of Electronic Medical Records a plus
• Basic computer knowledge and skills, including data entry
• Superior customer service skills
• Impeccable integrity
• Great interpersonal skills, demonstrating patience, compassion, empathy and the ability to work well with all types of people
• Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
• Use time efficiently, with attention to quality, detail, accuracy and completion
• Consistency, timeliness and dependability
• Effective team membership, supporting and working with others to achieve common goals
• Ability to adapt to continuous change/flexibility
• Demonstrated ability to continuously learn
• Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision
• Clear oral and written communication skills
• Demonstrated aptitude to organize and prioritize work
• Critical thinking and problem-solving skills
• Skilled in coping with fast paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient manner
• Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision

Work Environment/Physical Demands

The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.