Digital Content Team Lead - Medical Affairs

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.  

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team

Role Objectives:  

• Lead GCM digital-content operations and analytics, including channel readiness, contentdissemination, omnichannel performance measurement and continuous improvement ​ 

• Translate approvedMedical channel priorities into scalable operational plans, commonmeasurement standards and actionable content and channel insights ​ 

• Partner with Global Medical teams, Data Dissemination capabilities, LOCs, DD&T and MedicalExcellence to run and enhance enterprise omnichannel capabilities 

Key Responsibilities:  

Digital Content & Omnichannel Leadership​ 

• Lead and develop the Omnichannel Operations & Analytics team and manage priorities, capacity and delivery ​ 

• Oversee the publication and availability of approvedMedical content across designated channels and platforms ​ 

• Maintain dissemination calendar, asset status, links, metadata, channelreadiness and operational dependencies ​ 

• Coordinate digital-content operations across Scientific Communications, Congress, Medical Information,LOCs and external partners ​ 

Analytics & Optimization​ 

• Establish common measurement definitions,dashboards and recurring performance reports acrossMedical content channels ​ 

• Analyze reach, engagement, reuse, format,timing and channel performance toidentify meaningful trends ​ 

• Translate performance findings into recommendations on content, channel mix, timing, reuse and user experience ​ 

• Support testing and implementation of approved content or channel improvements and measure the resulting impact ​ 

Governance, Technology & Performance​ 

• Ensure channel operationscomply with approved non-promotional content, privacy, consent, information-security and local-market requirements ​ 

• Translate operational needs into platform, integration, access and reporting requirements for DD&T and other enabling teams ​ 

• Coordinate with Medical Excellence on digital and AI governance, riskcontrols and approved use of emerging capabilities ​ 

• Monitor service performance, data quality, adoption, deliveryissues and improvement actions ​ 

• Escalate scientific, channel-strategy, privacy,compliance or architecture decisions to the accountable Global Medical or enabling-function owner​ 

Qualifications:  

Experience: More than 9 years of related experience; more than 6 years in the biopharmaceutical industry;experience in Medical digital channels, omnichannel operations, content analytics, digitalengagement orperformance reporting; experience managing others and leading teams​ 

Technical skills:​ 

• Strong knowledge of Medical digital channels, contentdissemination and performance measurement​ 

• Experience with dashboards, analytics, content-management and channel-delivery platforms​ 

• Understanding of non-promotional communication, privacy,consent and technology-partner coordination​ 

Education: A Medical, scientific, life sciences, analytics, digital communications, information systems,business or related degree isrequired; an advanced degree is preferred​ 

Languages: Fluent Englishrequired;additional languages advantageous​ 
 

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus

• Flexible work environment, including hybrid working

• Comprehensive Healthcare Insurance Plans for self, spouse, and children

• Group Term Life Insurance and Group Accident Insurance programs

• Employee Assistance Program

• Broad Variety of learning platforms

• Diversity, Equity, and Inclusion Programs

• Reimbursements – Home Internet & Mobile Phone

• Employee Referral Program

• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)
   

ABOUT ICC IN TAKEDA:

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.

• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

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