Digital Performance and Marketing Executive

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)

Job Description:

The post holder will be responsible for meeting the organization’s goal, maintaining the number of new leads and building trust by frequently interacting with them through email and WhatsApp. This person will also be responsible to monitor the growth of all marketing channels handled by BIC, as well as achievement of campaign in relation to publication effort through all marketing channels.

Key responsibilities for this position are:  

• Develop digital marketing strategy (paid ads) and marketing automation plan based on audience profile

• Analyze campaign performance and do improvements as needed to ensure improvement on digital acquisition

All staff are expected to contribute to Wahana Visi Indonesia’s Transformational Development, Advocacy, and Emergency Response approaches, and may be required to support emergency response efforts in a timely, coordinated, and accountable manner.

Strategy Development & Planning 

• Develop email marketing & whatsapp plan based on audience profile 

• Develop marketing automation plan based on audience profile 

• Develop digital marketing strategy (paid ads)  

Leads Management 

• Create email databases for lead generation 

• Identify target audience and grow our email list 

• Manage digital leads through all channels available 

• Proofread emails for clarity, grammar and spelling 

• Develop an innovative idea to partnering with any kind of parties in digital area in purpose gain number of donation 

• Provide weekly report of running campaigns of other acquisition units 

 

Accountability & Quality Assurance 

• Analyze campaign performance and suggest improvements 

• Upgrade email templates using graphics, personalization and advanced features 

• Ensure prompt and accurate communication with leads via email to minimize unsubscribes 

• Write monthly e-newsletters sent to leads 

• Ensure mobile-friendly email templates 

• Ensure emails follow industry policies and best practices 

Networking & Coordination 

• Work closely across all RDC units on how well to manage data-driven insights and recommendations. 

• Collaborate effectively with related departments and teams to ensure the website and other applications are running well. 

Capacity Building 

• Assist and giving support for digital media implementation and activity to reach awareness and resources across WVI. 

 

Management & Leadership  

• Submit monthly progress reports timely and support administration for BIC Team 

• Build and maintain positive spirit of working in team with other staff in respective unit and department.  

• Facilitate in the practice of spiritual discernment and prayer 

• Prepare Performance Agreement (FKK) and having regular P4P process, and capacity building  

• Manage all implementations and risks related to Programme Management according to organization policies, guidelines, and standard. This includes risks in fraud, safeguarding, and other related risks. 

Requirement

• Bachelor's degree in marketing, communications, digital marketing, or other relevant subjects. Advanced degree strongly preferred. 

• Minimum 5 years’ professional experience in CRM (email & WhatsApp) and digital marketing 

• Successful track record in embedding new & emerging technologies to create disruptive working environment. 

• Strong communication skills, verbal and written, particularly ability to deliver high quality and impact memos and presentations. 

• A mature and committed Christian 

• Fluent in both spoken and written Bahasa Indonesia and English, with the ability to prepare reports, facilitate discussions, and communicate effectively with internal and external stakeholders. Minimum TOEFL score of 500 or equivalent. 

• Travel: Domestic may be required.Comfortable with and excited by managing in an entrepreneurial environment with complex work streams  

• Able to travel frequently to project locations, including remote and rural areas, when required.  

• Highly organized with exceptional detailed orientation and demonstrated ability to manage a high volume of work 

• Possess strong donor centric service ethic and strong sense of professionalism 

• Highly skilled in digital tools & technologies 

• Mature and independent mind-set, able to work smart and effectively. 

• Strong commercial orientation with discerning interpersonal skills. 

• Good knowledge in using Google Analytic, CRM, or web analytic will be preferred 

• Having Google and Facebook Certification is a plus.  

• Computer literacy skills, e.g. CRM database experience, strong skills in the use of MS Office Suite; email; calendar 

• Proficiency in marketing automation technology and having experience to operate HubSpot will be preferred 

• Having Email Marketing certification will be preferred 

• Own high integrity, personal responsibility and a commitment to constant learning 

• A strong understanding of strategic communications, marketing and how to raise an organisation’s profile and impact  

• Stakeholder and relationship management at both senior and peer levels.  

Safeguarding Policy

WVI implements a Safeguarding Policy as a form of our commitment to protect children and adult beneficiaries. WVI has zero tolerance towards incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with WVI work and WVI also participates in the Steering Committee for Humanitarian Response (SCHR) Inter-Agency Misconduct Disclosure Scheme (MDS).

Applicant Types Accepted:

Local Applicants Only