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Travel Advisor

🇩🇪 Germany

Customer Support

5 € - 40€

Travel Advisor

from 🇩🇪 Germany

5 € - 40€

Who we are

Travel should be exciting to plan—not overwhelming. That’s why, in 2013, four travel lovers set out to change the game. They createdWorldia, a platform that makes it easy for travel agencies to build, customize, and book unforgettable trips for their clients—all in just a few clicks.

We partner with travel agencies giving them the tools to offer made-to-measure journeys across 90+ destinations, backed by cutting-edge technology and top-tier customer support.

And because we have a winning formula, we're continuing to drive our growth—expanding internationally, innovating our tech, and welcoming new partners to reimagine the future of travel.

Ready to be part of the journey?

Our values

AMBITION // Shoot for the moon
PLEASURE // Spend good time all together
INTEGRITY // Be honest and transparent, always 

Missions

As part of theTravel Advisor team in ourBerlin office, you will join your colleagues in these following tasks:

  • You’ll provide expert travel planning and advice, primarily for our agency partners, and occasionally for direct customers.

  • You’ll deliver support via phone and email, ensuring a smooth and positive experience for our partners and arrange services with our local partners to ensure seamless travel experiences

  • No need for long searches: you’ll deliver clear, accurate answers to our partners’ questions about Worldia and our platform.

  • Share your knowledge: we and our customers love your genuine insider travel tips.

  • Build customer loyalty: thanks to your support, curious prospects become enthusiastic Worldia ambassadors.

  • You’ll have the opportunity to create tailor-made itineraries and offers, discovering new destinations every day.

What we are looking for:

The skill set needed to succeed:

  • You live inBerlin or are willing to relocate to Berlin to work in our office.

  • You speakGerman at C2 level andvery good English, both written and spoken.

  • Ideally, you have someinitial experience in the travel industry, but career changers are also very welcome!

  • You are organized, thorough, and have a good eye for detail.

  • You like to take initiative and are solution-oriented.

  • You’re enthusiastic and persuasive.

  • You're not afraid to pick up the phone and enjoy talking to customers and partners.

  • You’re not afraid of new challenges.

  • Travel is in your DNA!

Benefits & Perks

  • Hybrid work model (2 days remote/week) + 4 weeks of remote work within the EU per year

  • 27 days of PTO (with possibility to increase to a max of 30 days depending on seniority)

  • Lunch: up to 7,5 € lunch compensation for 15 working days per month only for work related meals

  • Mobility: up to 40€ mobility compensation for each month to be used for your work way

  • Voucher: monthly tax free voucher for up to 50€

  • Subsidised Urban Sports Membership

  • Nice office premises in the Mitte neighbourhood (the office is pet friendly!)

  • Travel Industry Card (After validation of probation period)

  • Worldia's booking trip at cost(net) price

Worldia has signed the IDEA Pact (Inclusion - Diversity - Equity - Accessibility) and respects a fair and non-discrimination recruitment process

We are also proud to be certified HAPPY INDEX® AT WORK BY CHOOSE MY COMPANY®! 

by @maxrusakovic