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Workplace Experience Coordinator - Level 1
HireTalent
🇺🇸 United States
On-site
2 days ago
2 days ago
Hours: 8 am - 5:00 pm
Location: Atlanta, GA 30309
Duration: 3 months contract
Job description:
• Create a WOur Companyoming and Seamless Experience
• Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information.
• Provide front desk and reception cover as needed, ensuring the wOur Companyome area is always warm, professional, and efficiently managed.
• Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels.
• Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset.
• Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they’re even requested.
• Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment.
• Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed.
• Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding.
• Coordinate with vendors to support service delivery and ensure workplace needs are consistently met
Deliver Smooth & Engaging Events
• Organize and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish.
• Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine “wow” moments that draw them into the workplace.
• Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully.
Support Safety & Security
• Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed.
• Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges.
What You’ll Bring
• A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role.
• Ability to follow established routines and apply workplace standards accurately.
• Strong communication skills, you’re clear, approachable, and confident exchanging straightforward information.
• Working knowledge of Microsoft Office Suite.
• Excellent organizational skills, curiosity, and a proactive mindset.
Interview Process: 1-2 virtual interview
Workplace Experience Coordinator - Level 1 · HireTalent