TC
Workday Functional Analyst
TechDigital Corporation
Location not stated
Remote
11 months ago
- EDI
- Concur
- AI
- ServiceNow
- Change Management
- Agile
- AI/ML
11 months ago
The ideal candidate will demonstrate strong analytical skills, a solid understanding of functional business processes, and working knowledge of AI-enabled tools and technologies. Prior experience in the healthcare sector is highly preferred.
Key Responsibilities:
• Configure, maintain, and support Workday Finance, and Supply Chain modules.
• Serve as a liaison between business stakeholders and technical teams to gather and document business requirements, translating them into clear user stories and specifications.
• Support Workday Finance and Supply Chain, Par Excellence, EDI with GHX Marketplace, and Concur by troubleshooting issues, configuring settings, and maintaining system performance.
• Stay current with Workday release updates, assess impact, coordinate testing, and enable new features where appropriate.
• Perform and coordinate system testing, QA, and validation across platforms.
• Resolve user-reported issues submitted through ServiceNow, ensuring timely communication and resolution.
• Participate in cross-functional projects, ensuring system solutions meet business objectives, compliance requirements, and technology standards.
• Contribute to change management efforts, including documentation, training, and communication.
• Collaborate with cross-functional teams to support and test AI-powered tools or features integrated within enterprise systems.
• Identify opportunities to improve automation, reporting, and business process optimization using AI and emerging technologies.
Required Qualifications:
• Bachelor's degree in Information Systems, Business Administration, Computer Science, or related field—or equivalent experience.
• Minimum 2 years of direct experience supporting and configuring Workday Finance, and Supply Chain modules.
• Experience with Par Excellence, EDI/GHX Marketplace, or Concur support and configuration.
• Demonstrated experience working with or supporting AI-driven applications or tools (e.g., chatbots, predictive analytics, AI-based automation).
• Ability to assess the applicability of AI solutions to business challenges.
• Strong problem-solving, analytical, and interpersonal skills.
• Experience in QA/testing and validating system changes.
• Proficient in writing functional documentation and user stories.
• Familiar with ServiceNow or similar ITSM platforms.
Preferred Qualifications:
• Experience working in a healthcare organization or regulated industry.
• Familiarity with Workday business processes, security, integrations, and reporting.
• Knowledge of Agile development practices and experience in collaborative project delivery.
• Exposure to AI/ML capabilities in Workday or related platforms (e.g., sentiment analysis, automation triggers, smart suggestions).
• Understanding of Workday release management and feature enablement.
Work Environment and Conditions:
• May require off-hours support during critical deployments or incidents.
Workday Functional Analyst · TechDigital Corporation