WBO:CCMO-Custody & Demat-Onboarding & Servicing

Demat Operations handles all branches and custody account where in PMS and Corporate Demat Account is opening and other services are provided by centralized team. 

Processing of all Individual and Corporate Demat Account and uploading the KYC in respective application.

Having good knowledge about demat activities to respond to client. Handling customer queries and complaints and providing resolution on time. 

• Ensure TAT to be 100% of account opening pertaining to PMS custody and Corporate Demat account.
• Ensure error free processing of requests received from custody and branches thereby adhering to prescribed guidelines.
• Ensure 100 % productivity and completion of the activities assigned on a daily basis.
• Audit & Compliance requirements of the department has to be ensured at all times.
• Good Communication skill to manage mails received from Branches clients and Regulatory

Optimal qualification for success on the job is:

• Graduate
• Additional Certificate course related to Banking sector
• NISM Certification

For successful execution of the job, the candidate should possess the following:

• Knowledge of Demat Account Opening Individual as well as corporate accounts.
• Knowledge of regulatory guidelines and norms
• Good communication (both verbal and written) skill in both English and the local language
• Ability to manage complex client situations
• Ability to handle pressure and meet deadlines