Volunteer Transportation Coordinator (50250)

Are you ready to use your skills to make a difference? Friendly, organized, able to multi-task? The Volunteer Transportation Office Coordinator is responsible for assisting the Volunteer Transportation Services Manager with taking requests for rides, verifying eligibility for service, and record-keeping.

Duties and Responsibilities:

• Answer phone calls for riders, drivers, and older adults inquiring about transportation services; send messages when necessary.
• Take requests for rides, verify eligibility for services, and complete the ride request form.
• Register new clients and maintain client records.
• Work with volunteers to meet client needs. A solid understanding of volunteer management will be an asset.
• Maintain Excel Schedule.
• Coordinate and facilitate mailings.
• Complete Driver Orientation meetings.
• Maintain a record of ride requests not filled.
• Enter data about trips, riders, and volunteers in the computer database.
• Maintain confidentiality of rider and driver information obtained through program records.
• Assist other office staff with answering the main phone line and greeting guests.

Qualifications

Qualifications:

• • Associate degree and/or three years office experience
  • Volunteer experience preferred.
  • Valid driver’s license and access to an automobile with insurance coverage.
  • Well-organized, detail-oriented
  • Good communication and clerical skills
  • Knowledge in Microsoft Office, especially Excel
  • Able to multi-task under pressure. Ability to sit for hours while looking at a computer screen.
  • Ability to be warm, non-judgmental, and tactful

Salary Range:$17.00- $18.00 per hour