Workday Technical Services Lead

VirtualResource (VR) is a boutique consultancy supporting companies to maintain and optimise their HR system - Workday - by providing remote based resources to supplement their existing maintenance organisation team. As a VR project manager you will join an exiting portfolio of projects across multiple large global organisations.

What is the role about?

We are looking for aWorkday Technical Services Lead to define, build, and scale our technical capability within the Workday practice. This is a strategic leadership role focused onAI-driven innovation, platform extensibility, and next-generation Workday technologies.

You will lead the technical vision across integrations, security, data, and Workday AI, ensuring delivery excellence while shaping future-ready solutions. Acting as a trusted advisor to clients and internal stakeholders, you will drive innovation, build high-performing teams, and position the practice at the forefront of Workday and AI advancements.

Responsibilities will include:

• Define and execute the Workday technical strategy, drivingAI-enabled innovation, automation, and emerging technologies

• Establish and evolve the roadmap acrossWorkday AI, Extend, Prism Analytics, and integrations

• Provide architectural oversight for implementations and AMS, ensuringbest practice, security, and high-quality delivery

• Championstandardisation, automation, and scalable frameworks/accelerators

• Advise clients on adoptingWorkday AI, analytics, and advanced platform capabilities

• Drive innovation throughExtend, AI-enhanced solutions, and enterprise integrations

• Build, mentor, and grow ahigh-performing technical team and capability

• Act as atrusted advisor to clients, supporting architecture discussions, pre-sales, and solution design

• Translate complex technical concepts into clear insights for senior stakeholders

• Strengthen the Workday partnership and stay ahead ofplatform innovations and industry trends

Only experienced Workday consultants to apply please.

As a member of the VR team, you will have the flexibility to manage your own day, as long as you meet your set objectives and client demands. Often your team will be a mix of on-site and remote based members who will connect using IM, video calls and an online ticketing system. Good communication skills and time management is essential for this role.

What skills are we looking for?

Our roles are remotely based, meaning you will be working from your home office, connecting with your client and team on a daily basis.

To be successful in this type of environment, you will need to have the ability to communicate effectively (in English) with cross-functional teams, explain complex concepts in easy, understandable terms and proactively drive process improvements. You will need to be comfortable with video calls and be proactive in keeping communication channels open with your client and team.

Must have Skills Required

• Extensive hands-on experience withWorkday integrations (Studio, EIB, PECI, Core Connectors), reporting, and security

• Proven experience embeddingAI or automation into Workday or enterprise systems

• Strong track record leading technical teams inWorkday implementations or AMS

• Deep understanding ofWorkday architecture and cross-functional dependencies

• Experience inintegration design and business process alignment

• Strong ERP knowledge and understanding of enterprise system concepts

• Excellent stakeholder management and client-facing communication skills

• Ability to translate complex technical concepts for senior audiences

• Strong problem-solving mindset with both analytical and creative thinking

• Experience mentoring teams and developing junior consultants

• Proficiency with tools such asExcel, Visio, MS Project, and PowerPoint

Other Qualifications/Skills that will be beneficial

• Bachelor’s degree in Computer Science or a related field

• Workday certifications (Integrations, Studio, Extend)

• Knowledge ofAI technologies (LLMs, APIs, automation platforms)

• Experience withWorkday Prism Analytics and Extend

• Exposure to enterprise AI integration strategies

• Experience contributing toinnovation, accelerators, or reusable frameworks

  As this is aremote role, you can bebased anywhere in South Africa, UK or EUso long as you are authorised to work in the country you reside in without the need for visa sponsorship now or in the future.