
Leader in Training - New York
Blue Bottle Coffee
🇺🇸 United States
On-site
18 months ago
$21.25 / hour
- food safety
- Google Docs
- Pension
18 months ago
Not enough detail in this posting to match
Responsibilities
- Assume full accountability for cafe operations in the absence of the Cafe Leader, ensuring smooth and efficient functioning.
- Foster a culture of respect, inclusivity, and continuous learning within the team, celebrating diversity and promoting development through feedback, coaching, and mentoring.
- Communicate and uphold Blue Bottle's sustainability values, motivating team members to contribute to organizational goals.
- Assist in recruiting a diverse team and manage performance through feedback, recognition, and addressing concerns promptly.
- Optimize staffing and shift management to deliver exemplary hospitality, adhering to quality standards for beverage and food preparation.
- Enhance guest experience through engagement, technical product education, and handling feedback and escalations professionally.
- Collaborate with the Cafe Leader on business analysis, strategic planning, and action plans for sales, restocking, merchandising, inventory, and scheduling.
- Ensure accurate accounting of transactions, maintain inventory levels, and contribute to scheduling activities.
- Adhere to safety policies and procedures, report concerns, and promote a safe and respectful workplace.
- Manage controllable budget and labor hours efficiently, ensuring accountability and reporting any issues promptly.
You Are:
- Adept at coaching individuals of diverse learning styles and backgrounds, demonstrating patience and adaptability to ensure their success.
- A catalyst for excellence, setting and upholding elevated standards for both themselves and their team members.
- A consummate communicator proficient in imparting information effectively and delivering constructive feedback with tact and empathy.
- Exhibits astute judgment and decision-making capabilities, approaching challenging situations with a proactive and positive problem-solving mindset.
- A collaborative strategist adept at identifying and eliminating obstacles to streamline processes and achieve goals, prioritizing clear communication and decisive action.
- Committed to fostering a culture of empathy and understanding, valuing meaningful connections with both team members and guests.
- Driven dedication to environmental sustainability, actively pursuing initiatives that contribute to a sustainable future for our people, our company, and our planet.
- Eligible to work in the United States and 18 years of age or older
You Have:
- 1-2 years working in a leadership role or experience leading a team, with a strong preference for coffee, food, and beverage
- Completed Blue Bottle’s Barista training and validation program or will complete it within 90 days post-hire
- Existing Food Safety Certification required for the state you will be working in and your specific role or will obtain it within 30 days post-hire
- Familiarity with online collaboration and organization tools including Google Docs
- A flexible schedule and are available to work mornings, evenings, weekends and holidays
- Ability to smell and taste. You’re tasting and smelling coffee and food, helping ensure quality control for each cup and plate.
- Ability to listen and speak. You’re listening and speaking with our guests to take and fill orders, and guide and create experiences.
- The role is performed in an environment that may involve exposure to environmental conditions, including elevated temperatures from food and beverage preparation equipment, and cooler temperatures in refrigerated spaces
A few benefits we offer:
- Comprehensive Health, dental, and vision coverage for eligible employees starting on your first day
- Best-in-class coffee training and continuing education
- Free membership into Specialty Coffee Association of America and discounts on events (including Expos and Championships)
- 401(k) plan
- Paid time off & paid volunteer hours
- 50% discount on all products, both online and in-cafe. This includes food, beverages, whole bean coffee, and merchandise.
- 2 free drinks during shifts for cafe team members
- Flexible spending account & commuter benefits
- Employee Assistance Program
Compensation
- $21.25 per hour + tips averaging approximately $6-$9 dollars per shift hour
Leader in Training - New York · Blue Bottle Coffee