ServiceNow Solution Architect

Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join our team as a ServiceNow Solution Architect and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.

If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction and driving automation in a dynamic and innovative environment, we want to hear from you!

Responsibilities

• Architect and design ESM
• Collaborate with stakeholders to comprehend their needs and design solutions that fulfill their requirements
• Stay up-to-date on the latest ServiceNow and ESM trends and technologies
• Work with other teams to elaborate on ServiceNow integration with other systems and processes
• Provide technical support to developers from architectural standpoint

Requirements

• Bachelor's degree in Information Technology, Computer Science or a related field
• 5+ years of experience in IT Service Management / Help desk and IT Ops platforms
• Expertise with ServiceNow
• Strong understanding of ITIL and other ITSM frameworks
• Excellent problem-solving and analytical skills
• Excellent communication and interpersonal skills
• English level – B2+