DS
US_West | Solution Enterprise Architect - General / Varied_L3
Datum Software, Inc
🇮🇱 Israel
On-site
Staff / Principal
1 month ago
- AI
- Incident Management
- triage
- AWS
- Network Security
- Machine Learning
- AI/ML
1 month ago
Work Location: Denver, Colorado, USA
Key Responsibilities:
- Serve as the primary onsite Lead Architect for Agentic AI-driven telecom transformation across NOC, SOC, network operations, service assurance, and incident management domains.
- Lead customer workshops and discovery sessions to assess current-state NOC/SOC operating models, alarm flows, ticket lifecycles, triage processes, escalation paths, and operational pain points.
- Define Agentic AI-driven solution architectures for:
- Alarm correlation
- Event deduplication
- Anomaly detection
- Root-cause analysis
- Incident enrichment
- Ticket automation
- Closed-loop remediation
- Drive measurable operational transformation outcomes, including:
- MTTR reduction
- Alert-noise suppression
- Faster incident triage
- Improved fault isolation
- Proactive incident prevention
- Improved customer experience
- Translate complex network and operational challenges into scalable architectures spanning OSS, service assurance, observability, telemetry, ITSM, knowledge management, and automation platforms.
- Design integration patterns for alarms, events, incidents, topology, inventory, logs, metrics, traces, and operational knowledge across telecom NOC/SOC ecosystems.
- Partner with AWS, customer network teams, operations teams, and engineering stakeholders to design secure, scalable, cloud-native Agentic AI telecom platforms.
- Develop NOC/SOC transformation roadmaps, target-state operating models, automation backlogs, use-case prioritization, and phased implementation strategies.
- Lead solution design, PoCs, end-to-end technical delivery, and executive presentations focused on operational efficiency, service reliability, network resilience, and measurable business outcomes.
- Provide architecture governance across onsite and offshore teams, ensuring operational use cases align with telecom processes, data quality requirements, integration feasibility, security standards, and production readiness.
- Collaborate closely with offshore teams and business, network, security, operations, product, and engineering stakeholders throughout the transformation lifecycle.
- Mentor architects and technical teams on Agentic AI-driven telecom patterns, NOC/SOC automation design, observability-led operations, and architecture best practices.
- Strong experience in Telecom Architecture and Transformation.
- Deep understanding of NOC/SOC operations, network operations, service assurance, and incident management.
- Hands-on architecture experience with Agentic AI, Generative AI, AI/ML, and intelligent automation.
- Strong experience designing AWS-based, cloud-native architectures.
- Experience with OSS/BSS ecosystems, observability, telemetry, ITSM, and automation platforms.
- Strong understanding of alarms, events, topology, inventory, logs, metrics, traces, and operational data.
- Experience designing solutions for alarm correlation, anomaly detection, root-cause analysis, incident automation, and closed-loop remediation.
- Proven ability to lead customer workshops, discovery sessions, architecture discussions, and executive-level presentations.
- Experience developing transformation roadmaps, target-state architectures, PoCs, and phased implementation strategies.
- Excellent communication and stakeholder-management skills with the ability to work across business, technology, network, security, operations, and engineering teams.
- Ability to provide technical leadership and architecture governance across onsite and offshore delivery teams.
“All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
US_West | Solution Enterprise Architect - General / Varied_L3 · Datum Software, Inc