Murex Front Office Application Manager

EPAM is a leading global provider of digital platform engineering and software development services, with two offices in Switzerland (Zurich, Geneva).

We're looking for aMurex Front Office Application Managerto join our team onsite in Lausanne. In this role, you will manage the day-to-day stability and production support of a critical trading platform, ensuring reliability across trade capture, valuation and risk processes throughout the trading day and end-of-day cycle. This includes monitoring, incident resolution and proactive engagement with business users to maintain smooth front-office operations in a high-demand environment.

Responsibilities

• Monitor and operate trade capture, valuation, market data and end-of-day batch processes
• Serve as the primary escalation point for business users on system issues and data discrepancies
• Investigate, troubleshoot and resolve incidents across platform components and interfaces
• Own the front-office support queue, manage SLAs and coordinate activities with L2/L3 teams and vendors
• Perform root cause analysis and implement long-term fixes for recurring problems
• Support end-of-day, month-end and reporting processes for accurate and timely delivery
• Maintain clear documentation, escalation procedures and on-call readiness
• Assist in testing and deployment readiness for patches, upgrades and vendor releases

Requirements

• Minimum 5 years experience in application support or operations within a trading platform environment (Murex MX.3 or similar)
• Hands-on knowledge of front-office modules, trade lifecycle and risk-related functionality
• Strong SQL skills and familiarity with platform datamart structures
• Understanding of system architecture, integrations, market data workflows and batch scheduling
• Proficiency in Unix/Linux environments and basic scripting (Shell, Python)
• Experience with incident, problem and change management (ITIL preferred)
• Degree in Computer Science, Engineering or related field
• Fluent in English, German or French is a plus