AVP - PMO - GOS Operations and IT solutions

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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

About the Role 

Position Title : PMO Contractor (Assistant Vice President / Manager) 

Reporting to : VP/Director 

Location : Bengaluru

Job Profile 

Purpose of Role  

The purpose of the role of AVP / Manager - PMO - GOS Operations and IT solutions - is to drive and oversee the strategic changes of T24 CBS within MUFG Global Services. This role involves leading teams / projects in the implementation of multiple key systems including core banking systems i.e. T24 and associated projects including regulatory demands, issue resolution, enhancing operational efficiency, reducing costs, and improving Operations / Head Office experiences. This role collaborates closely with IT, Technology, and Operations teams to align transformation initiatives with business goals, while ensuring compliance and managing risks throughout the transformation journey. 

Main Responsibilities 

• Develop and drive the strategic roadmap as PMO of T24 and/or other strategic applications for Global Operations & Services (GOS) Operations and IT Solutions Team, aligning it with the overall business objectives and technological advancements. 

• Lead the projects including T24 application to achieve smooth migrations of system transitions, changes by liaising closely with all the relevant Business Analysts and key stakeholders.  

• Lead initiatives to optimize and transform GOS, ensuring scalability, efficiency, and alignment with regulatory requirements. 

• Collaborate closely with IT and Technology teams to integrate new technologies or enhance existing technologies into operational processes. 

• Ensure that technology initiatives are aligned with operational needs and that systems are implemented effectively and securely. 

• Oversee and govern the adoption of digital tools and platforms to enhance operational efficiency and customer service. 

• Lead the planning and execution of operations transformation projects, focusing on improving end to end processes, reducing costs, and increasing operational efficiency. 

• Work with cross-functional teams to design and execute process reengineering projects, ensuring they meet both current and future business needs. 

• Act as the primary liaison between operations, IT, and technology teams, ensuring clear communication and alignment on transformation objectives. 

• Manage relationships with key stakeholders, including senior management, to ensure support for transformation initiatives.  

• Ensure that all transformation initiatives comply with regulatory requirements and internal policies. 

• Identify and mitigate risks associated with operational changes and technology implementations.  

• Oversee the allocation of resources for transformation projects, ensuring that teams have the necessary skills and tools to succeed. 

• Manage budgets and ensure that transformation initiatives are delivered on time and within budget. 

• Establish key performance indicators (KPIs) to measure the success of transformation initiatives. 

• Geographies to be covered – APAC, EMEA and USA 

Candidate Profile:

Skills & Knowledge  

(e.g., Capability, Traits required for the role) 

- Ability to develop and communicate a strategic vision for operational transformation, aligning it with the broader organizational goals. 

- Expertise in leading large-scale transformation initiatives, including managing resistance and fostering a culture of innovation 

- Domain expertise of Core banking for Asian/European or American markets in T24 /Finacle/Flexcube with hands on experience in migrating systems. 

- Ability to work closely with Operations, IT and technology teams 

- Experience in managing large budgets 

- Strong ability to articulate complex transformation strategies and progress to senior leadership. 

- Creating, Governing and Reporting of project updates to managers and stakeholders in an effective presentable format. 

- Understanding of the regulatory landscape in banking, including knowledge of local and global regulations affecting banking operations. 

- Strong analytical skills to diagnose operational challenges and develop innovative solutions. 

Education & Professional Qualifications 

- Graduate or Postgraduate  

Length & Type of Experience 

- Minimum of 15+ years of relevant experience as a PMO in banking industry 

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.