Assistant Site Manager of El Paso Water Parks

Position Summary    

Legends Global, the leader in privately managed public assemblyfacilities has an immediate opening for Assistant Manager of El Paso Water Parks. The Assistant Managerassists the Manager in the daily operations of one of four water parks including staffing, cash management, customer service, aquatic operations, retail, concessions, food & beverage, and private party operations. Each water park location features a unique theme with water slides, climbing walls, lazy rivers, kiddieplaygrounds and leisure pools.   

El Paso has been recognized as a Top Performing City (Governing and Living Cities, 2017), Best Large Cities for Families (Apartment List, Jan 2017), America’s Top 20 Best Value Cities (Trivago, 2016), 4th Best Place to Live if you Love the Outdoors (US News, July 2016) and #2 Safest City in America (SafeWise, Aug 2017)  

Essential Duties & Responsibilities  

• Assists in leading the daily operations to ensure the water parks are running according to Destination El Paso operating procedures.  

• Under the direction of the SiteManagerassists in managing 80-100 seasonal staff members to ensure high productivity, excellent performance, and positive employee satisfaction.  

• Assists in scheduling of staff and posted ina timely fashion.  

• Along with Site Manager,assist infacilitating in-service training programs for safety and customer service.  

• Ensure all client and company policies are being enforced by staff.  

• Remain current in required and voluntary certifications and training.  

• Monitors daily pool operations to adhere to all State, Local and companyhealth and safety regulations.  

• Ensures proper maintenance of the facility.  

• Ensures a safe guest and employee environment by actively being outin the water park toobserve,identify, and rectify any hazards or issues.  

• Responsible for addressing any guest or employee concerns.  

• Responsible for all cash handling and reconciling end of day sales and reporting.  

• On Duty Manager as assigned.   

• When assigned On Duty Manager, ensuring operation flows smoothly as if the Site Manager was present.  

• Assist in recruiting, hiring, and training all seasonal andpart time staff.  

• Assists in overseeing the following: Ticketing, Retail, Food & Beverage, Guest Services, Lifeguards, Water Park Maintenance, Security, and Emergency Management.  

• Ensuring that guests receive outstanding customer service by providing a friendly, fun, and safe environment.  

• Maintainshigh standards, positiveattitude, and professional appearance.  

• Attend monthly staff meetings. Develop andmaintain a harmonious working relationship with all other departments.    

• Work extended and/or irregular hours including nights, weekends and holidays as needed.   

• Occasional travel for industry conferences, meetings,trainings, and prospective clients.  

• Maintains current certifications and stays up-to-date professionallyon the aquatics and management field.  

• Performs other related duties as assigned.  

Qualifications & Skills  

• Maintain an effective working relationship with clients, employees, vendors, patrons, and othersencountered in the course of employment.   

• Operate a personal computer using Windows and Microsoft Office software aswell other facility software.  

• Follow oral and written instructions and communicate effectively with others in both oral and written form.  

• Remain flexible and adjust to situations as they occur.  

• Ability to speak effectively before a group.  

• Excellent organizational, planning, communication, andinter-personal skills.  

• Ability to undertake and complete multiple tasks.  

• Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produceaccurate results.  

• Be licensed and insured tooperate a motor vehicle in the United States.  

Minimum Education & Experience  

• Must be 18 years or older with a high school diploma orGED-College Education preferred.  

• Previous Aquatics and /or Waterparks experience preferred.  

• Minimum of two years of customer service experience.  

• Minimum of two years of supervisory experience.  

• Current Ellis & Associates (or equivalent) lifeguard/instructor certification preferred or able toattain certification upon hire.  

• Certified Pool Operator (CPO) or Aquatics facility Operator (AFO) certification preferred.  

Computer Skills  

•Operate a personal computer using Windows, Microsoft Office (Word, Excel, PowerPoint) and other standard office equipment.  

Physical Demands  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    

• Ability to work in a stationery position and move about the facilities for prolonged periods of time.  

• Ability to bend routinely and repetitively to lift 20lbs or less and occasionally bend to lift more than 20lbs.  

• Ability to travel via air and autorequired.  

NOTE:The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. 

This position offers a competitive salary.  Please send a copy of your most recent resume.  

Applicants that need reasonable accommodation to complete the application process may contact- 915-534-0628. 

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.