Hospital Information Management (HIM) Operations Supervisor -Philadelphia PA

Title: HIM Operations Supervisor

Location: Philadelphia, PA (Hybrid – mostly remote with occasional on site needs)

Type: Contract to Hire

Rate: $40 /hr.on W2

Ideal Candidate

• Solid HIM background with practical experience resolving identity issues

• Comfortable supervising a small team and managing daily workflow

• Strong communicator who can work across departments

• Reliable, organized, and able to work independently in a hybrid environment

Position Summary

We are seeking a hands on HIM Operations Supervisor to support daily Health Information Management workflows, with a primary focus on patient identity and chart correction. This role oversees a small team of analysts and ensures accurate, timely resolution of identity related issues within the medical record.

This is an excellent opportunity for a strong HIM professional with supervisory experience who is comfortable working in Epic and managing identity/merge/overlay cases.

Key Responsibilities

• Oversee daily HIM operations related to patient identity, chart correction, and data integrity.

• Review and resolve merge, overlay, and demographic correction cases.

• Provide day to day guidance to a small team of HIM analysts.

• Monitor productivity, quality, and adherence to HIM standards.

• Assist with scheduling, timecard review, and workflow coordination.

• Collaborate with other departments to resolve HIM issues efficiently.

• Support compliance with HIM policies, regulatory requirements, and customer service standards.

• Participate in meetings and assist with additional HIM projects as needed.

Required Skills & Experience

• 3–5 years of HIM experience

• 1–2 years of team lead or supervisory experience (lead, senior, or acting supervisor acceptable)

• Experience with patient identity workflows (merges, overlays, chart corrections)

• Epic proficiency (does not require certification)

• Strong attention to detail and understanding of HIM data integrity

• Proficiency with Microsoft Office

• Associate’s degree in Healthcare, IT, Business, or related field

• RHIT or RHIA certification (or eligibility)

Preferred Skills (Not Required)

• Familiarity with Cures Act and HIPAA Privacy Rules

• Experience with OnBase or similar document management systems

• Bachelor’s degree in a healthcare related field

• Exposure to HIM quality, chart completion, or release of information workflows