Logistics Coordinator - Study Maintenance

Work Schedule

Environmental Conditions

Job Description

This is a fully onsite role based at our Global Central Laboratory in Highland Heights, KY. We welcome applicants from all locations within the US. Please note that relocation assistance is not provided for this position, and any relocation costs will be the responsibility of the candidate.

• Must be legally authorized to work in the United States without sponsorship.

• Must be able to pass a comprehensive background check, which includes a drug screening.

Available Shift:

• Monday - Friday, 1st shift

Participates in and supports department projects. Coordinates, supports, and performslogistics and administrative work to support the department.  

The“Logistics Coordinator –Maintenance” ensuresa high level of support, service,reliability,and availability to internal departments.  

Ensures efficient and effective operations of thesection 

As member of the LogisticsTeam your onsite attendance may berequired for (but not limited to) trainings, meetings, daily operational tasks. 

Education

• High school Diploma or equivalent and relevant formal academic / vocational qualification

Experience

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2 years)

• Preferred experience with general logistics experience with clinical trials.

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

 Knowledge,Skills and Abilities: 

• Excellent client and phone service skills 

• Knowledge of Good Clinical Practices and laboratory principal's pre-analytical,analytic and post-analytic influences on specimens and results Intermediate level of computerliteracy 

• Accurate data entry skills 

• Superior analytical, interpersonal and time management skills 

• Excellent verbal communications and customer service skills in the English language -additional languages are anadvantage 

• Critical thinking and problem-solving skills to support quality decisionmaking 

• Proven negotiation and problem resolution skills 

• Maintains confidentiality of client protocols and study data 

Additional/ SpecificJob Responsibilities: 

• Reports toTeam Leadlevel or above 

• Actively solves problems to ensuretimely delivery of both inbound and outboundshipments. 

• Facilitates communication with IOR to ensure correct delivery of supply orders to clinical sites. 

• Escalates to Project Manager and/or designee when client/IOR isunresponsive and study timelines areimpacted. 

• Participates to Courier operational meetings and reports to Senior Level/Team Lead/Manager any issue or concern.  

• Point of contact for clinical sites for issues and questions related to courier operations, samplepickups or deliveries of supplies. Actively arranges pickups and looks for contingencies when sites are unable to work with the assignedcourier 

• Supporting the Associate LogisticsCoordinators_Maintenance with their daily tasks 

• Issue Pro-forma invoice for shipments from kit vendors to sites. 

• Maintains the Proforma mailbox, sending proforma invoices to the IOR for approval, making any changes required andrelease tokit vendor for shipment. 

• Maintains courier contact sheets and starter packs for couriers. 

• Point of contact for issues and questions related to proforma invoices for supply orders, Starter Packs and Courier Contact Sheets. 

• Assist with training on Proforma invoices, mailboxmanagement and interactions with IOR. 

• Assist with training on Starter Packs and Courier Contact Sheets 

• Responsible for daily interaction with clients/IOR to ensure correct delivery of supply orders to clinical sites. 

• Coordinate the review and actionrequired on customreports 

• Supportsin the investigation andresolution ofQuality Events  

Working Environment:
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive.

Why join us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference.

Apply today to help us deliver tomorrow’s breakthroughs.