IW
Triage Software Engineer
Info Way Solutions LLC
🇺🇸 United States
On-site
11 months ago
- triage
- C++
- Linux
- Jira
- Confluence
- Python
- Agile
- Scrum
11 months ago
Location - Plano, Texas - 5 days a week onsite
Duration - 6+ months
Responsibilities:
- Perform high level defect analysis to filter out environmental/ setup issues, IVI vs server-side issues and move the defects to correct queue (HU, Server, Tier1, Tier2 etc.) at the earliest
- Continuously monitor the defect dashboard, drive defect triage calls and work closely with PO, Eval & Development team members to clarify defects and track them to closure
- Create dashboards and reports for management and other stakeholders
- Provide summarization of key points and work with others to cut through ambiguity and bring issues to resolution
- Great problem-solving skills, analytical, tools & development experience, and ability to evaluate and identify issues at a code level
- History of working with cross-functional teams to ensure successful product
- Must be a self-starter with excellent communication skills, attention to detail and a knack for solving problems creatively
- Able to work under pressure
- Experienced in Automotive Infotainment domain with exposure to embedded software development in C/C++/ Linux
- Knowledge of how to use JIRA, Confluence and Logs Analysis Tools
- High Level System Architecture Knowledge - SW Design, Sequence diagrams, APIs, HTTP error codes
- Conversant with Linux commands, utilities and basic Python scripting
- Experience in Agile and Scrum methodologies
- Ability to respond promptly, confidently, and effectively to unforeseen situations, such as unexpected questions, obstacles, or opportunities
- Experience in designing, developing, and debugging software in a real-time embedded environment
- Knowledge of how to read DLT logs, DLT-Viewer and how to apply filters in DLT logs
Triage Software Engineer · Info Way Solutions LLC