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EI

Trade Floor Support

eTeam Inc.
🇺🇸 United States
On-site
1 month ago
$40 – $41 / hour
  • Bloomberg
  • Windows
  • Linux
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Job Title: Trade Floor Support
Duration: 11 months contract
Location: New York, NY 10172
Job Experience Level: Mid (5-7 Years)
100% Onsite

Description:
Summary: 

Provides technical assistance and rapid issue resolution for trading systems, hardware, and applications used by front-office personnel on the trading floor. 

Responsibilities: 
  • Provide real-time technical support for traders and front-office staff, resolving issues related to trading platforms, market data feeds, hardware, and network connectivity. Monitor the health and performance of trading systems and escalate incidents as needed. 
  • Collaborate with infrastructure, application, and networking teams to troubleshoot and resolve problems. 
  • Document recurring issues and contribute to the creation of support guides and knowledge bases. 
  • Ensure minimal downtime and maintain compliance with operational and regulatory standards. 
Skills: 
  • Experience supporting trading platforms, financial systems, or high-pressure environments. 
  • Knowledge of market data applications such as Bloomberg, Reuters, or ICE. 
  • Familiarity with Windows, Linux, scripting, and basic networking. 
  • Strong problem-solving, communication, and multitasking skills. 
  • Ability to work in a fast-paced, time-sensitive environment.

Trade Floor Support · eTeam Inc.

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