Patient Accounts Representative II - Patient Accounting

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Job Location

Department

Position Type

Work Schedule

Hours Per Week

Job Description

Bring your skills, make an impact, and help keep the revenue cycle rolling smoothly!

Join our team as a Billing & Collections Specialist, where your attention to detail and insurance know-how will help ensure patients are billed accurately and accounts are closed with care.

What You’ll Be Doing:

• Taking the reins ondaily billing of insurance claims andfollowing up on outstanding balances (both payor and self-pay)

• Monitoring, reconciling, and resolving accounts like a pro — because clean books = happy team

• Navigating complex insurance systems and workflows with ease and accuracy

• Working withcommercial insurance, Medicare, Medicaid, andspecial programs like a seasoned pro

• Acting as our go-to expert on third-party billing processes and regulatory compliance

• Keeping quality high and errors low — your work directly supports our mission and reputation

Tools of the Trade:

• A mix ofelectronic health systems,Excel,Outlook, and your trusty 10-key calculator

• Familiarity with837i forms,ICD-10/CPT/HCPC codes,revenue codes, and HIPAA transaction sets

• A good grasp ofmedical terminology — no need to be a doctor, but bonus points if you can decode acronyms in your sleep

You’ll Thrive If You:

• Have anAssociate’s degree (or equivalent experience – we value skill!)

• Bring2–3 years of experience in a hospital, physician’s office, or insurance billing role

• Know your way aroundinsurance reimbursement andgovernment payors

• Can balance a spreadsheet and handle billing workflows with confidence

• Communicate clearly — both in writing and over the phone — with patients, coworkers, and payors

💬 Bonus Points For:

• A strong sense of ownership and curiosity

• The ability to work independently without losing your team-player spirit

• A sense of humor — because let’s face it, billing can be weird sometimes