Commercial Finance Lead – Trading Insights & Customer Profitability

VodafoneThree -  Commercial Finance Lead – Trading Insights & Customer Profitability

Location:Newbury or Speechmark  + *Hybrid working

Working Hours: Full time 37.5 hours per week –  Mon – Fri

Grade:11

Hiring Manager: Olly Jones

*Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.

We’re creating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers’ experience and create a best-in-class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before.

There are very few moments in our careers where we can feel the ground shifting beneath us, where we can sense that something bigger than we’ve known before is taking shape. We’re not just building a company. We’re going to build a culture, a legacy and a future to be proud of. This will require remarkable leadership and together we can set the standard in the industry and beyond for both customer and employee experience, in what it is a career-defining opportunity.

As the Commercial Finance Lead – Trading Insights & Customer Profitability, you will be responsible for leading the end-to-end IRO (Inflow, Retention, Outflow & Migrations) reporting across the Vodafone, Three, and CBU (Consumer Brand Unit), ensuring a seamless consolidation of performance metrics for senior leadership. You will act as the Commercial Finance owner for all S15/S18 dashboards, bridging the gap between raw data and actionable commercial insight through close partnership with the Data & Analytics team.

You will work closely with the wider Commercial Finance team to maintain and evolve Unit Economics (UE) models, ensuring "like-for-like" alignment across brands to drive profitable decision-making. You will be accountable for the accuracy of KPI consolidation across all brands.

You will provide critical support to the Consumer Business Unit (CBU) by drafting executive commentary for the Commercial Leadership Team (CLT) and maintaining a centralised view of Risks & Opportunities (R&O) across the combined business.

Success in this role requires excellent communication skills, stakeholder management, a relentless attention to detail, the ability to be continuously thinking one step ahead as well as being fully aware of the overall VodafoneThree priorities.

• IRO Performance Reporting:Lead the production of all IRO reporting . This includes specific reporting for Vodafone, Three, as well as total brand consolidation for weekly outlooks, month-ends, forecasts, and long-range plans
• Performance Insight: Perform regular and ad-hoc performance deep-dives to identify opportunities that can be utilised to drive value into VodafoneThree and provide actionable insights to the commercial teams. This will be at all levels of granularity i.e. channel, tariff, product, customer types etc
• Dashboard Management: Act as the point of contact with colleagues in D&A to build and drive new tools and dashboards to improve the quality and inputs of Finance reports, ultimately adding value to the business.  Maintaining and evolving existing reports to keep them current and accurate will also be key.
• Unit Economics (UE) Management:Maintain ownership of all UEs, including the setup for Three on a "like-for-like" basis with established Vodafone models. Ensure continuous validation and evolution of these models to improve commercial accuracy and aid profitable decision making
• KPI Consolidation:Deliver consolidated KPI reporting, including weekly and monthly performance reporting across Three & Vodafone to both commercial and finance colleagues
• Senior Stakeholder Comms: Draft and deliver CBU (Consumer Business Unit) IRO commentary from the wider brands, ensuring clear and concise communication to the Commercial Leadership Team (CLT)
• Trading Cadence:Maintain active attendance in all Investment Forums and the Tuesday/Friday Trading meetings
• R&O Management:Maintain a centralised view of R&O for Mobile & MBB across both Vodafone & Three, ensuring consistency across both brands
• Investment Forum Leadership: Take full ownership of the Investment Forum (cross brand meeting), including managing meeting invites, preparing presentation decks, and chairing the sessions
• Ad-hoc- Perform other related task and support projects as needed to support the evolving needs of the commercial finance team and wider VodafoneThree business

• ACCA, CIMA or ACA Qualified Accountant
• Experience of reporting consolidation, pulling together summarised/combined views across multiple brands/teams/departments.
• Interest in designing performance reports & dashboards.
• Strong communication and influencing skills
• Continuous improvement mindset – desire to continually evolve reporting/dashboards and seek out standardisation opportunities across the brands and businesses to create a unified, consistent approach

Worried that you don’t meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
 

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance. 

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

Recruiter Name:  Kirsty Fagan   

Recruiter Email:  kirsty.fagan@three.co.uk

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or emailjobs@three.co.uk for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

 #VodafoneThree