Technology Specialist II, WGHS

Essential Duties and Responsibilities:
• Manage the full lifecycle of district technology assets including intake, inventory tracking, and decommissioning of non-functional/surplus equipment
• Establish and enforce standardized procedures for equipment requests, distribution, and collection across all district buildings
• Perform initial triage and categorization of incoming support tickets to ensure appropriate routing and priority assignment
• Provision and update employee access keycards and maintain accurate access control records
• Coordinate two-way radio management with external vendors
• Develop and document operational procedures to improve efficiency and clarity around technology logistics
• Assist in managing and continuously improving Technology's work order & asset management system workflows and processes

Skills & Abilities:
• Strong organizational skills with attention to detail and ability to maintain accurate records
• Excellent communication skills and ability to work collaboratively with staff across all district buildings
• Ability to manage multiple priorities and follow through on operational tasks
• Sound judgment in prioritizing requests and determining appropriate escalation

Qualifications:
• Proficiency with Google Workspace and standard office productivity tools
• Basic technical literacy to understand hardware and software being managed

Education:  Associate degree or equivalent work experience in operations, logistics, or technology support preferred
Experience: Experience in a K-12 educational environment preferred

WEBSTER GROVES SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER & E-VERIFY PARTICIPANT

WGSD District Code of Conduct