Technical Project Manager

Duties/Day to Day Overview:

• Drive the end-to-end delivery of technical PLG initiatives across the full engineering stack
• Work with Technical Leads on Engineering design decisions, and contribute to architectural design reviews to ensure we continue to raise our technical standards
• Partner with Product Management, Engineering, UX, Marketing, Sales, Support, Legal, Finance, and IT to deliver best-in-class experience for our customers
• Keep leadership and business teams updated on project timelines and results
• Identify program dependencies based on a thorough understanding of existing technical systems design
• Define end-to-end launch plan, ensuring Product, Engineering, Design, Marketing, Support, Legal, and Finance dependencies are represented
• Partner with Product Management and Engineering leads to facilitate continuous roadmap planning
• Define communication plan for programs
• Lead communication within the team and to stakeholders at cross-functional meetings
• Ensure adherence to Project Life Cycle and Software Development Life Cycle while maintaining visibility to Release Management
• Identify and track risks to project delivery and overall program schedule
• Work with cross-team leadership to conduct Level of Effort estimation and resource planning. This includes understanding the details of engineering efforts based on the architecture and development
• Evaluate existing processes and procedures
• Make recommendations and drive process improvement and adoption of best practices to improve efficiency and effectiveness
• Conduct change management efforts of moderate complexity

Must Haves:

• Bachelors or Masters, preferably in Computer Science, Information Systems, Informatics, Electronics/Electrical, or equivalent technical work experience
• 8+ years supporting/leading cross-functional, global programs
• Experience working closely with engineering teams for development and launch of large complex programs
• Experience using Jira, Confluence, Smartsheet
• Experience working cross-functionally with Product Management, Design, Research, Engineering, IT, Operations, Legal, Security, Marketing, Sales and Customer Support
• Solid understanding of eCommerce foundational concepts
• Strong and innovative approach to problem solving and delivering solutions
• Skilled at dealing with ambiguity in a rapidly growing and changing environment
• Ability to lead without authority to coordinate cross-functional work teams toward task completion
• Ability to develop strong cross-team relationships and partnerships
• Strong communication and negotiation skills
• Confident in working with Executive team members
• Experience in a company that has scale or experience in both small and large software development organizations