PG
Technical Enablement Systems Administrator – Demo Infrastructure
Pride Global
🇺🇸 United States
On-site
Manager or above
2 weeks ago
- AI
- Claude
- Claude Code
- Machine Learning
- LPN
- Pension
2 weeks ago
Demo Systems Administrator – Technical Enablement
Location: Remote (U.S.) or San Francisco, CA / New York, NY
Contract: 12-month W2 contract
Pay Rate:$170–$185/hour
Russell Tobin is partnering with a leading AI technology company to hire a Demo Systems Administrator – Technical Enablement to own and evolve the demo environment used by its go-to-market teams.
This is not a traditional systems administration role. The team is looking for someone who can take ownership of the demo organization, keep it reliable and easy to use, and continuously improve how customer-facing teams build and deliver demos.
The ideal candidate understands both the operational side of managing a shared SaaS environment and the needs of Sales, Solutions Architecture, Solutions Engineering, and other technical field teams. You should be comfortable thinking beyond day-to-day administration and identifying new ways to create, automate, and scale demo experiences.
What You’ll Do
- Own the day-to-day administration and overall health of the company's demo organization
- Manage users, seats, permissions, feature settings, access, and organization configuration
- Support provisioning and troubleshoot issues affecting customer-facing demos
- Maintain and improve demo features, connectors, integrations, and shared environments
- Partner closely with Sales, Solutions Architects, Solutions Engineers, and other go-to-market stakeholders to understand their demo needs
- Help teams determine how new demos can be created and supported within existing environments
- Identify opportunities to improve the way demos are provisioned, managed, reused, and scaled
- Build lightweight scripts and automations to reduce manual administrative work
- Use Claude and Claude Code to help develop scripts and workflow automations
- Propose improvements to demo infrastructure and processes as business needs evolve
- Communicate clearly with technical and non-technical stakeholders and provide responsive support when issues arise
Required Qualifications
- Experience owning or administering SaaS, enterprise, sandbox, demo, or customer-facing technical environments
- Experience supporting demos, demo infrastructure, Sales Engineering, Solutions Engineering, Solutions Architecture, or similar go-to-market technical teams
- Ability to think beyond basic administration and contribute to how new demos and demo environments should be created
- Hands-on experience with user provisioning, permissions, organization settings, configuration, and troubleshooting
- Comfort working with scripts, APIs, and automation
- Comfortable using AI coding tools such as Claude Code to build or improve automations
- Strong problem-solving and troubleshooting skills
- Excellent written and verbal communication skills
- Ability to work directly with a wide variety of go-to-market stakeholders and translate their needs into practical environment changes
Preferred Qualifications
- Demo Engineering, Solutions Engineering, Solutions Architecture, Sales Engineering, or technical enablement experience
- Experience owning demo or sandbox environments for a scaled sales organization
- Experience creating reusable or scalable demo experiences
- Familiarity with generative AI and large language model products
- Experience using AI-assisted coding tools to create scripts, integrations, or workflow automation
- Experience supporting a rapidly growing SaaS or enterprise technology organization
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For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.
Equal Employment Opportunity
PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.
Technical Enablement Systems Administrator – Demo Infrastructure · Pride Global