FT
Technical Business Analyst 3
First Tek, Inc.
🇺🇸 United States
On-site
Manager or above
2 days ago
- Change Management
- MS Office
- Visio
- PowerPoint
- Excel
- Outlook
- Technical Writing
- Waterfall
- Agile
- forklift certification
- First Aid
- CPR
- AED
- Hazmat
2 days ago
*** | SUPPLEMENTAL LABOR MANAGEMENT OFFICE
ADDITIONAL PROCUREMENT INFORMATION (API)
Title & Level
Technical Business Analyst 3
Work Group Location
Portland, OR
Specialty
N/A
Offsite Work Eligibility*
Remote Work Eligible - Must live in BPA's service territory of WA, OR, ID, MT. Official Duty Station is the home address.**
Organization
JLP
Number of Days Onsite
0 days per Week
Hours
Full-Time, up to 40 hours
Additional Information
Onsite 3 days per two-week pay period for the first 3-6 months, then Remote Work Eligible.
Overtime
5% anticipated
On-Call
No
Travel
Up to 5%
FN Status
NOT open to Foreign Nationals
* Current telework, remote work and onsite support is based on BPA’s business needs and is subject to change or termination at any time.
** Assignments with the “Remote” Designation must reside in WA, OR, ID or MT. Case-by-case exceptions may apply only when in the best interest of BPA.
OVERVIEW
Assignment
This contract Technical Business Analyst 3 position will provide support and assistance to the Project Management Office (JLP) within the Information Technology (IT) organization at *** (BPA). This position will support technology initiatives the IT PMO manages, identifying and delivering strategic business solutions that enhance BPA’s overall IT portfolio and maximize value to the agency. This resource will participate in business process and technology initiatives to improve business performance; define portfolios of dependent services and technical needs; and develop business process models and draft the associated documentation. The Technical Business Analyst will be involved with projects that may vary in scope and size, from smaller short-term “PMO Lite” type of projects such as software upgrades, to larger capital projects and programs that may span several years and have budgets frequently more than *** million.
Organization
The mission of BPA’s IT PMO is to partner with business lines to identify, select, and deliver strategic business solutions involving IT that enhance BPA’s IT portfolio. We work under the auspices of a governance board, and within established budget and resource limitations to maximize value to the agency while ensuring successful project delivery. The projects we manage are dependent upon business needs and vary in scope and size, from smaller short-term “PMO Lite” projects such as software upgrades, to larger capital projects and programs that may span several years and have budgets exceeding ***million.
The IT PMO is located primarily at BPA HQ in Portland, OR and is made up of portfolio managers, project managers, business analysts, and support staff, with a mix of Federal employees, supplemental labor contractors, and managed services vendors on staff. There may be occasional travel to BPA offices in Vancouver depending on project needs. The work of the IT PMO is fast-paced, and staff are expected to interact with people from all levels of the agency in a collaborative environment. Since we often represent the face of IT to our business partners, we strive for professionalism in all that we do and expect respect and support for each other and our customers as we work together to cultivate a results-driven IT PMO.
ASSIGNMENT RESPONSIBILITIES
Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.
Elicit, document, and track requirements to support the implementation of IT systems.
Identify and plan business analysis work needed to meet project needs.
Recommend the artifacts and level of detail for the business analysis effort.
Recommend the business analysis approach to satisfy the analysis objective, including the specific tasks and deliverables.
Plan the requirements gathering strategy and elicit customer requirements.
Review regulations and policies to understand relevant compliance requirements.
Recommend desired resource levels to accomplish work in accordance with the project schedule and budget.
Draft high quality, repeatable, reusable artifacts and approaches that other Analysts can use on future projects.
Plan and conduct user/stakeholder interviews, potentially including job shadowing and “day in the life” exercises.
Review documentation on existing business processes and systems.
Analyze the gathered information to present the business problem and the proposed solution.
Analyze business processes and create current-state and future-state models, including gap analyses.
Identify the product quality requirements needed to satisfy the customer needs, i.e., performance and availability.
Establish and maintain bidirectional traceability from goals and objectives to detailed functional requirements.
Evaluate and assess business process change impacts to inform Change Management activities.
Decompose high-level information into details and abstract up from low-level information to present a complete picture of the business need and description of how the proposed solution meets that need.
Translate customer needs into product requirements in sufficient detail for technical teams to implement.
Document detailed descriptions and specifications of user needs, business rules, functionality, and steps required.
Draft requirements documentation/artifacts, e.g., user stories, context diagrams, swim lane diagrams, non-functional requirements as needed to define the solution.
Support the development of test plans and acceptance criteria, traced to business and functional requirements.
Review and validate requirements documentation with appropriate business and technology stakeholders.
Assist with establishing priorities and resolving requirement conflicts among various stakeholders.
Conduct detailed reviews of requirements and obtain approval from appropriate parties.
Facilitate the requirements documentation throughout the entire lifecycle of the project.
Update requirements as they evolve throughout the system implementation.
Track scope delivery and how delivered products provide business value.
Follow established processes and best practices for managing scope change requests.
Facilitate a shared understanding of the customer needs and technical solution between business users and project teams.
Act as a liaison between technical / business teams and project stakeholders.
Conduct collaborative exercises, e.g., user story mapping, to align users and technical teams on requirements.
Develop and maintain productive relationships with business users, technical teams, and other project stakeholders.
Present information effectively in a variety of formats, including MS Office applications and Visio flowcharts.
Conduct preliminary analyses on proposals for IT systems.
Work with business lines to understand their needs and identify their goals and objectives.
Support business lines in developing a business case to justify an IT investment.
Take high-level information about a business problem and synthesize it into a clear, concise scope statement.
Work with the project team to conduct market research and assess the viability of existing products to meet customer needs.
Provide technical teams the information needed to select the most effective approach to meeting the business need.
Support an objective, rigorous assessment of vendor offerings to inform BPA decision-makers selecting an option.
Consult stakeholders to identify key criteria for evaluating products.
Facilitate an impartial evaluation of identified offerings, using professional judgment to score products where applicable.
Summarize the assessment and recommended options to decision-makers, with supporting justification.
Collaborate with business lines, project teams, and vendors to identify the analysis work needed to implement a solution.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
Associate’s or bachelor’s degree in information/computer technology, Business Systems, computer technology or a related technical field is preferred.
8 years of experience is required with a bachelor’s degree in applicable fields.
10 years of experience is required with an associate’s degree in applicable fields.
12 years of experience is required without a degree or an applicable degree.
Experience should be consistent with the specific requirements of Business Systems Analysis and information technology and progressively more technical in nature.
Required Technical Skills & Experience (required on matrix)
Experience with custom development and commercial package implementation projects.
Proficiency with all Microsoft Office Suite products, including Word, Visio, PowerPoint, Excel, and Outlook
Demonstrated technical interviewing skills to facilitate user groups through process design and requirements gathering sessions.
Strong technical writing skills and the ability to present information in various forms, including visually
Preferred Skills & Experience (optional on matrix)
Experience with energy/utility sector projects.
Experience with Traditional/Waterfall and Agile methodologies.
Proficiency with requirements modeling tools such as Jama.
Additional Requirements (not required on matrix)
Valid U.S. Driver’s License is required.
Appendices
The following appendices apply to this assignment and may be downloaded from the Fieldglass Reference Library:
Remote Work Program
Training Expectations (Worker is expected to keep current on the latest technologies and skills required for the assignment.)
Training Type
Details
Provided by
Business Case 101
BPA
Attendance at all conferences, workshops, training, etc. must be pre-approved by SLMO. Requests will be reviewed on a case-by-case basis. Approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change at any time. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass.
CLOSELY ASSOCIATED RESPONSIBILITIES & REQUIRED ASSOCIATED MITIGATION MEASURES
The following is a list of potential inherently governmental risk areas and the measures that SLMO-Compliance has determined must be in place, via processes and procedures, to mitigate the associated risks. The BPA manager’s acceptance of the API or CWSD serves as their attestation that all applicable mitigation measures listed below are or will be established and adhered to in their organization.
Area of potential Closely Associated / Inherently Government function
Mitigation Measures
Access to Confidential / Sensitive Information
CFTE must sign NDA (Non-Disclosure Agreements) at beginning of assignments. (Does not apply to Craft assignments)
CFTE must complete annual Information Security and Privacy Awareness training.
CFTE must complete and pass background investigations of an appropriate level.
Acquisition Planning / Source Selection
CFTE are not permitted to serve as “voting” members for acquisition selections.
All purchasing decisions must be made by appropriate federal personnel (Contracting Officers).
All acquisition documents (requirements,
SOW’s, evaluation criteria, etc.) must be reviewed, finalized and approved by appropriate BPA federal personnel.
Only Contracting Officers are authorized to obligate BPA funds.
Agency / Org Planning
All drafts, documents, materials and recommendations must be reviewed, finalized and approved by appropriate BPA federal personnel.
Budget / Finance Prep
Only Federal Employees may determine budget priorities & allocations.
BFTE must control and finalize / approve all budgets and related documentation, including that for projects, programs and Organizations.
Contract Management
All Contractual documents, including invoices must be finalized / approved by appropriate Federal personnel.
All contract-related decisions (modifications, changes, performance) must be determined by appropriate federal personnel (COs).
Decision Making
CFTE may provide input and recommendations to decision-makers.
Only appropriate federal personnel may make decisions which obligate BPA resources or to a specific course of action.
Direction & Control
(directing BFTE)
CFTE are not permitted to direct the actions of federal employees (BFTE) or have any control or input into their performance.
Work of BFTE must be assigned by federal manager, supervisor, Program / Resource manager or another appropriate designee.
Disposing Govt. Property
All decisions regarding the disposal of BPA property must be made by appropriate federal personnel; and all property dispositions must be directed and controlled by the Investment Recovery Center (IRC).
Dissemination of Agency/Policy Information / Training
All training and any information that is to be disseminated must be either 1) per established policy, process, procedure, or practice; or, 2) reviewed, finalized and approved by appropriate BPA federal personnel.
Inspection / IT Testing
Processes and procedures must ensure Federal personnel review inspection findings and CFTE recommendations before acceptance or rejection of material(s) / item(s).
HR Support
CFTE may assist with HR functions per established procedures, processes and guidelines (e.g., timekeeping).
All work products must be reviewed and finalized by appropriate federal employees.
Policy Development
BPA’s process for Policy development includes multiple levels of federal review prior to acceptance / adoption.
Interpretation of Policy/Regulations
Only BPA federal employees may determine the applicability and interpretation of regulations.
CFTE are not permitted to “interpret” regulations for or on behalf of BPA. Regulations are interpreted by federal personnel and communicated via standards, guides, policies and processes.
Representing BPA
Contract workers are required to identify themselves and their employer in signature blocks, in introductions and have a nameplate outside their cubicle.
CFTE must receive written VP approval to represent BPA at outside events, such as workshops, seminars or conferences.
Page 4 of 4 F_0121_API_TEMPLATE_030626
CFTE NON-CRAFT HIRING SAFETY TRAINING MATRIX
CONTRACT FULL TIME EQUIVALENT (CFTE)
NON-CRAFT HIRING SAFETY TRAINING MATRIX
Purpose:
The Contract Full Time Equivalent (CFTE) Hiring Safety Training Matrix is a hazard assessment for CFTE personnel routine tasks. It is intended to set a common understanding on training requirements between the CFTE personnel and the *** (BPA) managers/supervisors. BPA Requesting Managers should complete this form and coordinate with BPA Supplemental Labor Office during the procurement process to ensure the CFTE position includes a list of required trainings associated with identified tasks, conditions, and exposures. Each task, condition, and exposure indicate which training courses are required, who shall provide those trainings, and when those trainings shall occur.
This form is intended only as a reference document for contractors.
BPA Requesting Manager
(Last, First MI)
Valentine, Don
Date
8/26/26
CFTE Job Title
Technical Business Analyst 2
Org
JLP
PPE provided by Supplier or Contractor?
☐ Yes ☒ No
If yes, list required PPE: Click or tap here to enter text.
Identify which Supplier or Contractor medical surveillance programs are required, if any*
☐ Respirator User
☐ Asbestos
☐ Lead
☐ Silica
☐ Hearing Conservation
☐ Other: Click or tap here to enter text.
☒ No Medical Surveillance
*BPA Requesting Managers may use equivalent Job Title Position Hazard Assessments or project Job Hazard Analyses as indicators for which medical surveillance programs may be required. Direct any questions regarding medical surveillance program requirements to the BPA Industrial Hygienist, ***, or ***.
Instructions for BPA Requesting Manager: This template has been pre-populated with tasks and hazards generally associated with CFTE non-craft positions. BPA Requesting Managers must review this document during the CFTE procurement process. The BPA Requesting Manager will:
Select the checkbox next to each task/condition/exposure that may be encountered during the normal course of the assignment.
Identify if the mitigation for applicable tasks/conditions/exposures will be provided by BPA or the Contractor (supplier).
Indicate when the mitigation must occur (pre-hire, post-hire, pre-task).
Pre-Hire Training should be completed prior to the CFTE starting their assignment.
Post-Hire training should be completed prior to exposure to a hazardous environment and/or conducting work at a BPA worksite.
Pre-Task Training should be completed prior to conducting the associated task.
Once complete, the BPA Requesting Manager will send the completed document to the Supplemental Labor Management Office.
The listed tasks, conditions, and exposures are not all inclusive. New processes, unusual tasks, or equipment may trigger the need for specialized training. Consult with your local Safety Manager or BPA Safety Training Manager for guidance.
BPA provided safety training will be the same training provided to Federal Workers.
For the “General Comments” section, BPA Requesting Managers can list anything that was not already covered and provide clarification to the BPA COR to better understand the CFTE position. It may include tasks, conditions, and/or exposures that are unique to a particular position, work site, or person.
For more information on the PHA process/requirement, reference the Safety and Occupational Health Manual, Safety Management Systems Chapter.
Direct any questions regarding training requirements or issues related to this form to the BPA Safety Training Manager, ***, or ***.
Office & Remote Work/Telework Hazards
Task / Condition / Exposure
Required Training
Contractor (C) or BPA (B) Provided
Pre-Hire Training
Post-Hire Training
Pre-Task Training
☒
Exposed to a fire in the building
BPA manager will advise of evacuation protocol and designated gathering location. Annual fire drills will be conducted.
B
☐
☒
☐
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Exposed to an earthquake while in the building
BPA manager will advise of evacuation protocol and designated gathering location.
B
☐
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☐
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Operating office tools (paper cutter, paper punch, staplers, etc.)
None Identified
☐
☐
☐
Task / Condition / Exposure
Required Training
Contractor (C) or BPA (B) Provided
Pre-Hire Training
Post-Hire Training
Pre-Task Training
☒
Performing tasks that may result in repetitive motion injuries, prolonged sitting and computer use
☒ Optional: SUFS Move Safe (HRMIS 016633)
B
☐
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☐
☒
Ergonomics
Recognize the hazards and know when it is appropriate to stretch and take breaks; ensure a proper desk, chair, and equipment adjusted at the appropriate level; ensure proper lighting. Any ergonomic assessment to be provided by the supplier.
B
☐
☒
☐
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Performing tasks that may result in slips, trips or falls such as carrying boxes and walking on stairs or slick surfaces
☐ Review SOHM Chapter 9
Choose an item.
☐
☐
☐
☐ Optional: Slips, Trips & Falls Training (HRMIS 015076)
Choose an item.
☐
☐
☐
☒
Adding electronic devices that were not previously part of the home (monitors, chargers, computing equipment, etc.)
None Identified. On-the-job familiarization (if using BPA-issued equipment).
B
☐
☒
☐
Travel / Field Operation Hazards
Task / Condition / Exposure
Required Training
Contractor (C) or BPA (B) Provided
Pre-Hire Training
Post-Hire Training
Pre-Task Training
☐
Driving vehicles on public and/or non-public roads
☐ Review SOHM Chapter 19
Choose an item.
☐
☐
☐
☐ Defensive/Distracted Driving (HRMIS 017057)
Choose an item.
☐
☐
☐
☐
Worker operates forklifts
Forklift Certification
Choose an item.
☐
☐
☐
☐
Worker operates a fire extinguisher
Fire Extinguisher Use
Choose an item.
☐
☐
☐
☐
Worker operates hand tools
None Identified
Choose an item.
☐
☐
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Worker uses personal protective equipment
Personal Protective Equipment
Choose an item.
☐
☐
☐
☐
Worker may be exposed to shock and arc-flash hazard
☐ Shock & Arc Flash Awareness
Choose an item.
☐
☐
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☐ Shock & Arc Flash Basic
Choose an item.
☐
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☐ Shock & Arc Flash Advanced / Refresher
Choose an item.
☐
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Worker may contact but will not disturb Asbestos Containing Material (ACM) or Potentially Asbestos Containing Material (PACM) 2
Asbestos Awareness
Choose an item.
☐
☐
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Worker required to work in remote areas where bear encounters may take place
Bear Pepper Spray Training
Choose an item.
☐
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Worker exposed to rodent and bird droppings1
Biological/Vermin/Hanta Virus
Choose an item.
☐
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Worker exposed to hot and/or cold environments
None Identified
Choose an item.
☐
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☐
Task / Condition / Exposure
Required Training
Contractor (C) or BPA (B) Provided
Pre-Hire Training
Post-Hire Training
Pre-Task Training
☐
Worker exposed to chemicals, such as herbicides or pesticides;
☐ Herbicide Cert. Ref. 4-hr
Choose an item.
☐
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☐ Herb Certification 8-hr
Choose an item.
☐
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☐ Hazardous Communication
Choose an item.
☐
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Worker exposed to lead2
☐ Lead – Awareness
Choose an item.
☐
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☐ Lead Worker Training
Choose an item.
☐
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Worker exposed to mercury
None Identified
Choose an item.
☐
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Worker exposed to noise2
☐ Hearing Conservation (Initial)
☐ Hearing Conservation (Annual)
Choose an item.
☐
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Worker exposed to silica2
Silica - Awareness
Choose an item.
☐
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☐
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Worker works at heights higher than 4’
☐ Fall Protection, Awareness
Choose an item.
☐
☐
☐
☐ Fall Protection, General
Choose an item.
☐
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☐ Fall Protection, Advanced
Choose an item.
☐
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☐ Ladder Safety
Choose an item.
☐
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☐ Fall Protection, Advanced (TLM)
Choose an item.
☐
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Worker is required to take first aid and may be called on to render first aid for: workers on high voltage lines and/or equipment; worker works in remote areas
First Aid/CPR/AED
(Red Cross or AHA Accredited)
Required only if specified in the API
Choose an item.
☐
☐
☐
☐
Worker performs work alone in remote areas
Wilderness Adv. First Aid
Choose an item.
☐
☐
☐
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Worker may prepare, transport or receive hazardous materials
☐ DOT 1: Introduction, Classification, and the Hazardous Materials Table
☐ DOT 2: Packaging, Labeling, Marking, and Placarding
☐ DOT 3: Shipping Papers
☐ DOT 4: Loading and Storage
☐ DOT: Security for Shipment of Hazardous Materials
☐ Hazardous Materials: Shipping Lithium Batteries under DOT Exemptions
☐ DOT Hazardous Material Awareness for the General Hazmat Employee
Choose an item.
☐
☐
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1 BPA workplace manager to review Hantavirus Prevention Procedure 420-240-1 before performing task.
2 These exposures may require enrollment in a Medical Surveillance Program. Ensure page 1 is marked accordingly.
Other Specific Hazards
Task / Condition / Exposure
Required Training
Contractor (C) or BPA (B) Provided
Pre-Hire Training
Post-Hire Training
Pre-Task Training
☐
SAMPLE: Worker may make infrequent visits to field locations or substations
Worker complete the PPE assessment in the SOHM to determine need for PPE such as hard hat, safety glasses, hearing protection, safety vests, Arc Flash clothing or steel-toed boots.
B
X
☐
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Click or tap here to enter text.
Choose an item.
☐
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☐
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Click or tap here to enter text.
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Click or tap here to enter text.
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Click or tap here to enter text.
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Click or tap here to enter text.
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Click or tap here to enter text.
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Click or tap here to enter text.
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General Comments
BPA Requesting Manager Comments/Additional Considerations:
Click or tap here to enter text.
F_0139_HIRING_SAFETY_TRAINING_MATRIX_121624
Technical Business Analyst 3 · First Tek, Inc.