Customer Relationship Manager

Are you a strategic sales professional who thrives on building meaningful client relationships and turning complex challenges into smart solutions? Do you enjoy owning your territory, driving growth, and making a measurable impact? If so,Tech Soft 3D wants you on our team!

AtTech Soft 3D, we empower businesses with cutting-edge Industrial Applications solutions. As aCustomer Relationship Manager, you’ll lead and grow sales for ourIndustrial Applications product portfolio across theU.S. region. This isn’t just about closing deals - it’s about creatinglong-term partnerships and delivering comprehensive, team-basedsolutions that truly solve customer challenges. This is an exciting opportunity to work with a leading software solutions provider!

This remote position is based in the US Eastern time zone.

What You Will Do:

Build & Grow Your Pipeline

• Prospect new opportunities through phone, email, virtual, and in-person meetings
• Qualify inbound leads and convert them into strong business opportunities
• Profile customers and conduct market research to identify growth potential

Drive Strategic Sales

• Confidently address technical objections and articulate product architecture advantages
• Identify decision-makers and cultivate lasting relationships
• Analyze usage patterns to uncover upsell opportunities, including enterprise solutions
• Meet and exceed ambitious sales goals

Deliver Value Beyond Licensing

• Move beyond traditional sales approaches to offer comprehensive, customer-focused solutions
• Innovate and test new outreach and engagement strategies
• Collaborate cross-functionally with Sales, Marketing, and Finance

Own Your Territory Performance

• Manage and optimize your CRM sales funnel for accuracy and conversion
• Provide weekly updates, forecasts, and quarterly projections
• Monitor market trends, competition, and pricing insights
• Represent Tech Soft 3D at tradeshows, conferences, webinars, and user events
• Travel 30-35% of the time to meet clients, assess their needs, and strengthen partnerships.

The Qualifications:

• 5+ years of sales experience, preferably selling to manufacturers or advanced technical software and service solutions (or equivalent software development experience)
• Proven ability to negotiate effectively and address both technical and business requirements
• Strong track record of prospecting and closing
• Confident engaging stakeholders at all levels, including Director and executive leadership
• Deep product knowledge with compelling presentation skills
• Excellent written and verbal communication skills
• Highly self-motivated, organized, and able to manage multiple priorities independently
• Flexible, proactive, adaptable, and results-driven

Bonus Points If You Have:

• Experience selling CAD/CAM, PLM, ERP, MES, or QMS software solutions
• Experience working within an international company
• Strong industry network and market insight

Reasons NOT to Apply:

We believe in matching great talent with the right roles. You might want topass on this opportunity if:

• You prefer a slow-paced environment that resists change
• You expect rigid job boundaries and minimal cross-team collaboration
• You’re uncomfortable working across global time zones or adapting to evolving priorities
• You prefer highly structured oversight over autonomous, results-driven work
• You don’t like to have fun!

Benefits and Other Cool Stuff:

Our employees enjoy an extraordinary benefit package, including robustmedical, dental and vision plans for employees and spouse/domestic partners and dependents, life insurance coverage, retirement savings, exceptionalpaid time off, holidays, 12 weeks’ paid parental leave andpaid sabbaticals every few years.

Not to mention, the cool perks you get as a “Techsoftian” … funculture, a relaxed andinclusive environment, awesomeleadership, continuouslearning,flexibilityin your daily schedule, acharitable donation matching program,home office reimbursement program (and monthly internet), an amazingemployee recognition program (winners get an all-expense trip to somewhere in the World!) and anauthentic workplace where you can truly be yourself. Check out our people here:https://www.youtube.com/watch?v=7pJMdhYuJtc

The salary for this role is based on a combination of factors, including experience, education, and any special skills or expertise you bring. The pay range is$120,000 – 130,000/year which includes base salary plus commission.

Ready to take your sales career to the next level? Apply today and become part of our dynamic team at Tech Soft 3D!