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Systems Operations Analyst

Sunrise Systems Inc
🇺🇸 United States
Remote
1 week ago
  • SAP
  • Ariba
  • Incident Management
  • Change Management
1 week ago
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Job Title: Systems Operations Analyst
Job ID:26-04828
Location: Oakland, CA
Duration: 12 months on W2 contract
 
Description:
 
MSP Intake Notes:
 
  • Open to non-local but the HM prefers Local candidates.
  • The role is remote. If local, possibly occassional meetings but would be infrequent.
  • Top thing: Experience with SAP Ariba is a must
  • Equipment: client laptop will be provided if they are local/within the service territory. Otherwise they will need to use their own device or vendor-provided device.Any other tools muast be provided by the vendor.
  • With prior CLIENTManager approval, may expense a set amount for phone/internet reimbursement.
 
 
Ariba System Administration
 
  • Administer and maintain SAP Ariba modules, configurations, workflows, catalogs, templates, and master data.
  • Manage approval workflows, routing rules, and system configurations.
  • Create, update, and maintain contract templates, forms, conditions, and questionnaires.
  • Support supplier enablement activities and Ariba Network integrations.
  • Maintain taxonomy structures, commodity codes, and classification data.
  • Monitor and resolve system interface and batch processing errors.
  • Support system upgrades, releases, and configuration changes.
 
 
Functional Support & Issue Resolution
 
  • Provide functional support for procurement system issues and complex user inquiries.
  • Troubleshoot and resolve system defects, process issues, and data discrepancies.
  • Escalate technical issues to IT and vendors when required and track through resolution.
  • Analyze recurring issues and implement sustainable corrective actions.
  • Support incident management and service request fulfillment through established intake processes.
 
 
Testing, Enhancements & Change Management
 
  • Coordinate and execute system testing activities, including User Acceptance Testing (UAT).
  • Develop test scripts and document testing results.
  • Support implementation of approved enhancements and process improvements.
  • Participate in release management, change governance, and deployment activities.
  • Partner with IT and business stakeholders to define functional requirements and validate solutions.
 
 
Stakeholder Partnership
 
  • Serve as a liaison between Procurement, IT, Accounts Payable, Strategic Sourcing, TPRM, and external vendors.
  • Gather business requirements and translate them into system solutions.
  • Provide recommendations for process standardization, automation, and operational efficiency.
  • Support strategic initiatives and digital transformation efforts impacting procurement systems.
 
 
Compensation: 
 
The hourly rate for this position is  $71.00 per hour.   
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. 
 
Contact:
Raghu: Raghu.m@sunrisesys.com | URL:www.sunrisesys.com

Systems Operations Analyst · Sunrise Systems Inc

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