System Engineer (M365, Azure, Wintel, Active Directory)

Infrastructure & Systems Management

• Design, deploy, configure, and maintain on-premises server infrastructure across physical and virtual environments.
• Administer and optimize VMware virtualization platforms, including host clustering, resource management, and workload performance.
• Monitor system health, capacity, and performance, proactively resolving issues before they impact operations.
• Manage hardware lifecycle activities, including provisioning, patching, upgrades, and decommissioning.
• Collaborate with end users and application teams to troubleshoot infrastructure-related issues.

Azure Cloud & Microsoft 365 Operations

• Design, deploy, and manage Microsoft Azure infrastructure and cloud resources.
• Support Azure-based workloads, migrations, backup, disaster recovery, and hybrid cloud connectivity initiatives.
• Administer and support Microsoft 365 services, ensuring availability, performance, and user productivity.
• Manage hybrid identity environments integrating Active Directory with cloud identity services.
• Monitor service health, usage, and capacity across Azure and Microsoft 365 environments.

Active Directory Administration

• Manage and maintain Active Directory services, ensuring secure authentication and access management.
• Support directory synchronization and hybrid identity integrations.
• Maintain user, group, and organizational unit administration in alignment with operational requirements.

Network Support

• Support infrastructure teams with Routing & Switching activities related to connectivity, performance, and troubleshooting.
• Work with network fundamentals including TCP/IP, DNS, DHCP, VLANs, and related infrastructure services to ensure stable operations.

Collaboration & Support

• Serve as an escalation point for complex infrastructure incidents and service requests.
• Participate in on-call support for critical infrastructure systems when required.
• Partner with application teams, security teams, and vendors to deliver reliable infrastructure solutions.
• Maintain system documentation, operational procedures, and technical runbooks.

Proficient

• M365
• Azure
• VMware
• Active Directory

Intermediate

• Routing & Switching

• 5+ years of hands-on experience in Systems Engineering or Infrastructure Administration roles.
• Proven experience managing and supporting hybrid (on-premises and cloud) IT environments.
• Demonstrated experience with enterprise virtualization platforms and Microsoft Azure infrastructure services.

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.

• Analytical Problem-Solving
• Technical Depth & Curiosity
• Attention to Detail
• Clear Communication
• Collaboration & Teamwork
• Ownership & Accountability

• Primarily office-based with potential for hybrid work arrangements depending on organizational policy.
• Occasional work in data center environments.
• Participation in an on-call rotation for critical infrastructure support.