Software Engineer, Founder’s Office

About SureBright

Apple Care-like warranty program for every retailer

Tech description:

We’re building an AI-native, agentic platform that powers the full warranty lifecycle: real-time plan quoting at checkout, policy issuance, automated claims intake, adjudication, and fulfillment (repair/replacement/reimbursement), plus internal tooling for operations, compliance, and finance.

The hard problems we work on:

* Agentic workflows with strong guardrails: automating high-volume decisions while preserving auditability, compliance, and a great customer experience
* Real-time dynamic pricing: combining product/merchant/context and other signals to prepare pricing dynamically
* OEM warranty understanding: LLM-based parsing of manufacturer warranties and coverage rules into machine-readable policy logic
* Claims automation: document/intake normalization, fraud/abuse signals, decisioning, vendor routing, and SLA reliability
* Deep commerce integrations: Shopify and other e-commerce/POS surfaces, plus partner APIs, built to be fast, resilient, and easy to adopt

Our stack is cloud-native and product-velocity oriented:

* TypeScript and Python across services and data/ML
* Postgres for core systems of record; Redis for caching/queues where needed
* Event-driven architecture (pub/sub style messaging) for reliability and scalability
* Data warehouse + BI for funnel, cohort, and loss analytics
* LLM + retrieval (vector search) for policy/claims reasoning and internal copilots
* CI/CD, infrastructure-as-code, and security controls designed for regulated workflows (logging, permissions, audit trails)
* AWS, Azure, Claude Code

Job description:

**Location: Gurgaon, India (in-person)\
Type: Full-time**

SureBright is building the world’s first AI-native, agentic warranty company. In line with that, we’re looking for a high-agency software engineer to work directly with the founders on fast-moving experiments, internal tools, prototypes, growth automations, and website/product initiatives. This is not a traditional engineering role where you only pick up tickets from a roadmap. You’ll help identify opportunities, build scrappy first versions, automate workflows, launch experiments quickly, and turn winning ideas into reliable systems.

**What you’ll do**

* Create automations for sales, marketing, GTM, and ops workflows
* Build and maintain websites, landing pages, forms, and conversion flows
* Build small experiments, prototypes, and internal tools at high speed
* Work on integrations with CRMs, analytics tools, marketing tools, and internal systems
* Use AI coding tools, especially Claude Code, to accelerate development and shipping velocity
* Help team test new ideas quickly before they are scaled into core product
* Improve internal workflows through scripts, dashboards, lightweight apps, and agentic automations
* Own projects end-to-end: scoping, building, shipping, measuring results, and iterating

**Examples of projects you may work on**

* Build a prototype for a new D2C purchase or claims experience
* Launch a landing page experiment tied to paid campaigns or outbound sales
* Create internal tools to automate lead enrichment, outreach workflows, or reporting
* Build AI-powered workflows for support, GTM, or internal research
* Maintain and improve company websites and growth-focused product surfaces
* Connect tools like HubSpot, analytics platforms, email systems, and internal databases

**Who you are**

* You are highly technical, fast, and resourceful
* You enjoy ambiguity and can turn rough ideas into working software quickly
* You care about business outcomes, not just code quality in isolation
* You are comfortable jumping between product, growth, ops, and engineering tasks
* You like building from 0 to 1 and can ship without heavy process
* You use modern AI coding tools fluently and know how to get real leverage from them

**Requirements**

* Strong software engineering fundamentals
* Strong proficiency with Claude Code and AI-assisted development workflows
* Experience building web apps, scripts, automations, and integrations end-to-end
* Comfortable working across frontend, backend
* Ability to ship prototypes fast without losing good engineering judgment
* Strong problem-solving and communication skills
* Comfortable working directly with founders and non-technical stakeholders

**Strong preference for**

* Experience in startup environments or founder’s office / special projects roles
* Experience with growth engineering, GTM engineering, marketing automations, or internal tools
* Experience building and maintaining websites and landing pages
* Familiarity with modern JavaScript/TypeScript stacks, Python, APIs, automation tools, and cloud deployment
* Experience integrating AI/LLM workflows into real business processes

**What success looks like**

* You ship fast and create measurable business impact
* Experiments go live quickly and are instrumented properly
* Internal teams become faster because of the tools and automations you build
* You are trusted by the team to take rough ideas and turn them into useful systems without heavy oversight

**Why this role is exciting**

* Very high ownership and direct founder access
* Broad scope across growth, sales, marketing, GTM, operations, and product
* Opportunity to work on real AI-native workflows, not just traditional software features
* Chance to help build a category-defining company in a massive industry
* Your work will directly influence revenue, efficiency, and product direction

**How to Apply**

* Please ensure your profile is up to date and includes a link to your LinkedIn.


* In your application message, share 3 things you’ve built or shipped, the impact they had, and how did you use AI.

Skills:

JavaScript, Python, LLMs, AI Agents