Student Financial Services Coordinator (August 2026)

• Review Financial Aid applications (approximately 500 per academic year) and send personalized emails regarding missing information or documents in a concise, timely manner.
• Meet one-on-one with applicants upon request to discuss their individual Financial Aid applications.
• Process Financial Aid applications from EU and Non-EU applicants (both prospective and current students).
• Enter and update Financial Aid data (around 250 applications per academic year) into the main budget document and database.
• Prepare Financial Aid decision letters (around 250 letters per academic year). 
• Organize Financial Aid interviews. 
• Communicate with Registrar’s office regarding student status changes affecting financial aid.
• Prepare official financial aid orders to be signed by the university president. 

• Charge student accounts accurately and according to approved timelines and policies.
• Prepare financial statements and/or estimated bills for outside customers with outstanding balances as well as for current and prospective students.
• Monitor student payments and account balances and follow up on outstanding payments in a timely manner. 
• Coordinate and process surplus withdrawals. 
• Answer students’ inquiries about their financial status by email, phone, and in-person.
• Register students for Payment Schedule option and keep Payment Schedule updated.
• Register Debt Contracts (entering charges into database).
• Coordinate insurance process (charging student accounts, tracking payments, submitting information to Migration Office about payments).
• Solicit, enter, and update student housing payment information.
• Answer students’ inquiries in person and by email.
• Enter payments in Accounts processing system.
• Accept card payments in the office and be responsible for maintaining the SFS payment register. 
• Calculate and process student Late Fees.
• Prepare various types of official confirmations for students.

• Follow established schedules to inform and guide students regarding each program.
• Process applications, entering data into existing systems.
• Prepare contracts for each program and communicate decisions to students.
• Collect loans or payments and balance records.

• Help prepare statistical reports.
• Maintain the official document registry.
• Ensure proper filing and secure document storage.
• Regularly check legal requirements for documentation in Lithuania.
• Ensure compliance with GDPR while managing student accounts, financial aid, and other Student Financial Services programs.
• Coordinate legal document tracking and registrations related to the President’s Office.
• Other tasks as assigned from time to time by the Student Financial Services Director.

• B.A. degree required.

• Previous experience in Financing/Accounting preferred.

• Extremely strong communication skills (oral and written) in English and Lithuanian; Russian preferred;
• Superior computer skills in MS Office programs;
• Strong time management skills;
• Organizational skills in filing and reporting;
• Precision and attention to details;
• High level of customer service; 
• Strong work ethic; 
• Ability to handle sensitive information with confidentiality;
• Ability to work professionally and collaboratively with students, staff, and external contacts, maintaining effective communication and a helpful attitude; and
• Capacity to work independently and collaboratively in a fast-paced environment.

WORKLOAD:  Full time

WE OFFER:

• Exciting work opportunity in an international and multicultural environment.
• Friendly and supportive team and work culture.
• Flexible working hours 7:00-9:00 and 16:00-18:00.
• Additional paid week off during Christmas and New Year.
• Summer Fridays (workday ends at 1pm on Fridays during June and July).
• Professional development opportunities including international trainings through Erasmus+.
• Salary range of 1300-1600 (before tax) and depends on the qualifications and skills of the applicant.