Workforce Strategy Specialist

Employment Type

Closing Date

Job Title

Job Summary

Job Description

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so that everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. 

This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice. 

Focus of the Role

The world of work is changing, and so are we.

As aWorkforce Strategy Specialist, you'll help Telstra navigate how work, skills and workforce needs are evolving in an increasingly digital and technology-enabling world. You'll work with leaders across the organisation to solve complex workforce challenges through structured problem solving, analytical thinking and consulting style methodologies to identify future capability needs and shape the workforce strategies that will help our people and support Telstra to achieve its Connected Future 30 ambitions.

What we offer

Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

Help Shape the Workforce of the Future

At Telstra, we're building the workforce of tomorrow.

As aWorkforce Strategy Specialist, you'll play a key role in shaping how one of Australia's leading organisations prepares for future workforce challenges, from AI and automation to emerging skills, capability transformation, and the future of work.

Working within our Workforce Strategy team, you'll partner with leaders across the business to solve complex workforce challenges, uncover insights, and develop strategies that ensure Telstra has the right people, skills, and capabilities to deliver our Connected Future 30 strategy.

This is an exciting opportunity for someone with a consulting, strategy, transformation, or analytical background who enjoys tackling ambiguous problems and turning insights into action.

What You'll Do

• Solve complex workforce and business challenges using structured problem-solving and strategic thinking.
• Analyse workforce data, trends, and external market insights to identify opportunities and risks.
• Support strategic workforce planning and workforce transformation initiatives across the business.
• Assess workforce implications arising from changes in global trends, technology, AI, automation, and business priorities.
• Develop recommendations and implementation plans that connect workforce strategy with business outcomes.
• Partner with stakeholders across Telstra including People & Culture, Strategy and Finance, and other business teams.
• Create compelling presentations and executive-ready materials to support strategic decision-making.
• Help shape enterprise-wide workforce narratives and strategic workforce priorities.

What You'll Bring

• 2-4 years' experience in management consulting, strategy, transformation, workforce consulting, business analytics, organisational effectiveness, or a related discipline.
• Strong analytical and structured problem-solving skills.
• Experience working through ambiguity and turning complex information into practical recommendations.
• Ability to synthesise data, insights, and stakeholder perspectives into clear business outcomes.
• Strong stakeholder engagement and influencing skills.
• Excellent communication, storytelling, and presentation abilities.
• Commercial acumen and an interest in connecting workforce decisions to business performance.
• Curiosity about workforce trends, future skills, AI, and organisational transformation.

Highly Regarded

• Experience within consulting firms or contributing to large transformation initiatives
• Experience in workforce strategy, transformation and change, organisational design, operating model transformation, or business strategy.
• Exposure to the future of work, AI, capability planning, workforce analytics, or large-scale transformation initiatives.

We're particularly interested in candidates from management consulting, strategy, transformation, workforce consulting, organisational effectiveness, and analytics backgrounds who enjoy solving complex business problems and influencing strategic outcomes.

If you're passionate about solving complex problems, influencing strategy, and helping organisations prepare for the future, we'd love to hear from you!

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.