PG
Sr. Software Engineer (ITSM)
Perfict Global, Inc.
🇺🇸 United States
On-site
Senior
11 months ago
- Excel
- ITIL
- COBIT
- ETL
- XML
- HTML
- JavaScript
- LDAP
- SSL
11 months ago
Location : Rocklin, CA Hybrid Role4-Days Onsite (Mon-Thur)
Duration : Long Term Contract
Job Description
- Enjoy working in a highly collaborative environment are an excellent communicator; in person, on email and over the phoneidentify opportunities for improving user experience
- Execute enhancements on existing products
- Evaluate and monitor the performance of the products in the assigned product categories
- understand the realities of working collaboratively with cross-functional partners and excel at Elevating the overall performance of the team
- can prioritize and manage multiple complex projects with aggressive timelines
- pride yourself on your quality, time management and accuracy of work
- proven experience as a key technical resource contributing on the development of solutions in client environments
- are an experienced problem solver and enjoy resolving complex issues
- knowledgeable of runbook/orchestration automation
- have strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
- are a proven team player
Requirements and Qualifications
Qualifications:
- 2+ years working in the ITSM or IT services/consulting industry preferred
- 2+ years coding Service Now features or similar platforms preferred
- Experience with ITIL Foundation level and other frameworks such as COBIT, IT4IT beneficial
- Experience with Web Services, API's, Database-level integrations/ETL
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working a SaaS environment
- Experience in driving design and strategy around tools
- Knowledge of technical components such as LDAP, VPN, SSL, and other technologies
- Must be fluent in English, both written and spoken
- Degree or equivalent, preferably in Information Technology and proven experience in technical development roles
Sr. Software Engineer (ITSM) · Perfict Global, Inc.